Rema-Maschinen
Brunnernstrasse 19, 8867 Niederurnen, Switzerland, Niederurnen
+41 55 610 26 20
remamaschinen.ch
Ich habe mit REMA eine sehr positive Erfahrung gemacht; Ihre Kosten waren transparent. Ich habe den Lift mit Lieferung und Montage bestellt und alles hat perfekt geklappt. Von der ersten Beratung bis zum Liefertermin war alles erstklassig. Auch die Lieferung und Montage waren hervorragend. Das Montageteam war sehr freundlich und kompetent; Sie haben sauber gearbeitet und mir alles bezüglich Bedienung und Wartung ausführlich erklärt. Ich kann REMA wärmstens empfehlen! Ich würde sie gerne wieder verwenden...
Wir haben im Jahr 2025 eine 3500-kg-Autohebebühne von Rema gekauft und diese selbst vor Ort abgeholt. Die Kommunikation war immer unkompliziert und direkt. Alle Fragen, die wir hatten, wurden umgehend und konstruktiv beantwortet. Wer also einfach, schnell und zu einem attraktiven Preis eine Hebebühne oder Werkstattausrüstung kaufen möchte, ist meiner Meinung nach genau richtig.
Wir hatten ein Problem mit einer Scherenhebebühne. Der telefonische Support war schnell und freundlich, konnte das Problem aber leider nicht lösen. Kurze Zeit später konnten sie uns vor Ort helfen. Mittlerweile funktioniert der Lift wieder einwandfrei. Tolle Leute, die wissen, was sie tun. Fantastisch, vielen Dank!
Our personal experience with Rema-Maschinen AG, Niederurnen: The attached photos of the lift installation speak for themselves; we do not recommend them. During the installation work by this company, numerous tiles of the new flooring were damaged by unprofessional drilling and assembly work – yet the lift was subsequently installed by this company on top of the many damaged tiles. A proper, professional installation looks very different! Since the reinstallation, the lift has also been making loud grinding noises, and not all of the lift's attachments were installed. Exercise particular caution regarding advance payments! Despite immediate notification of the defects and the opportunity to have the damage repaired by the responsible company, Rema-Maschinen AG refuses to take responsibility for their extremely substandard work and to rectify the significant damage they caused. The conclusion from our experience with this company: Untrustworthy, unprofessional installation, the customer is left to bear the costs and damages caused by the company. No customer-oriented approach. The contractor collects 100% payment before providing the service and then ignores any subsequent issues. The entrepreneurial risk and installation errors are completely shifted onto the customer – secured by the required 100% prepayment.
My experience was excellent – everything went smoothly, and I felt completely at ease. The service was friendly and professional. I would definitely be happy to come back!
I've shopped at Rema twice, buying a total of three machines. Excellent value for money! The pickup date was kept. The goods were ready, and the man in the warehouse was extremely friendly and helpful. The installation instructions are somewhat sparse, so they're not for the novice. The customer service on the phone leaves a lot to be desired, as no callbacks are expected. Several inquiries by phone came from the buyer, and friendliness is apparently not a top priority. Therefore, my advice is to order early enough, as it can take a while. All in all, it's quite good, and since it's ultimately about the product, I would shop there again.