PB Swiss Tools
Bahnhofstrasse 24, 3457 Wasen im Emmental, Switzerland, Sumiswald
+41 34 437 71 71
pbswisstools.com
Montag: 08:00 to 17:00
Dienstag: 08:00 to 17:00
Mittwoch: 08:00 to 17:00
Donnerstag: 08:00 to 17:00
Freitag: 08:00 to 17:00
Samstag: Closed
Sonntag: Closed
Im letzten Jahrzehnt habe ich die meisten meiner Werkzeuge langsam an PB Swiss übergeben. Darunter war ein gemeinsames Fahrradwerkzeug von Victorinox und PB Swiss, bei dem es mir nach jahrelangem Missbrauch gelang, beim Reifenwechsel einen Kunststoffhebel zu brechen. Ich konnte das Ersatzteil nicht zum Verkauf finden, also schrieb ich PBS und tatsächlich, nach einem kurzen Hin und Her per E-Mail, schickten sie mir das defekte Teil kostenlos zu. Herzlichen Glückwunsch zum perfekten Service. Gut zu wissen, dass es immer noch Unternehmen gibt, die so viel Wert auf den Kundenservice legen.
Der beste Werkzeughersteller der Welt. Tolle Qualitätsprodukte, aber auch farbenfroh!! Sie können leicht mehr als nur schwarze Werkzeuge finden.
Qualitätshandwerkzeuge, hergestellt in der Schweiz – ARBEITEN SIE MIT DEN BESTEN!
Top quality and genuine innovation – we are thrilled to be able to work with the best tools on the market every day. PB Swiss Tools delivers across the board!
That's a lot of time. A big thank you for the accommodating handling of the warranty claims. Such great service and such good products are rare. Thank you, and keep up the good work.
Since I was looking for a specialty screwdriver and other suppliers no longer offer it, or at least not in the right size, I ended up with PB Swiss Tools. Admittedly, the price of €9.90 for a small package seemed rather steep to me as a shipping price, but since each retailer can determine their own shipping costs, it's at least legally acceptable. At least they stated that the product was in stock and would arrive in 1-2 days. But I thought, you're happy to pay a little more for fast shipping. Surely, it's only a small price for most people in the end, but if I have such high shipping costs and advertise on my website that the product will arrive in 1-2 days and the package "only" comes from Nuremberg and not Switzerland, then I have every right to be dissatisfied if it takes five days to arrive. Additionally, there's no shipping notification or tracking, so you're left in the dark as to when the package will arrive. Of course, there's still the option of contacting customer service... but I didn't get a response there either. Conclusion: Even if the screwdrivers are worth their rather high price, I'll only order from here if it's absolutely necessary.