Planzer Transport AG
Industriestrasse 6, 4806 Wikon, Switzerland, Wikon
+41 62 745 58 58
planzer.ch
Montag: 07:30 to 12:00
Dienstag: 07:30 to 12:00
Mittwoch: 07:30 to 12:00
Donnerstag: 07:30 to 12:00
Freitag: 07:30 to 12:00
Samstag: Closed
Sonntag: Closed
Dies ist eines der größten Transport- und Vertriebsunternehmen in der Schweiz. Sie können es ganz einfach über Google Maps erreichen. Ich habe es benutzt und war damit zufrieden.
Ich klingelte und öffnete die Tür. Anstatt das Paket wie bei Ihren Mitbewerbern im Eingang zu lassen, lag es vor der Tür. Okay, das Paket war groß, aber leicht. Darin befanden sich Instantnudeln. Ich werde nie wieder bei Händlern bestellen, die dieses Unternehmen als Lieferanten nutzen. Recherchieren Sie, bevor Sie bestellen. Außerdem antwortete er nicht, als ich Hallo sagte. Ihr Personal ist so faul.
Katastrophaler Paketlieferdienst! Halte dich von ihnen fern! Immer zu spät – auch bei Priority-Sendungen!
So far, I've had problems with every shipment. They were either not delivered or sent to the completely wrong address. Planzer isn't at fault and always refers to the sender. Sorry, but why is it the sender's problem that you deliver the package incorrectly? Your competitors deliver every shipment correctly.
The package was supposed to be delivered on January 4th. It wasn't left at my door and was taken back. I requested delivery to my door on the same day via the automated "Delivery Failed" email. The package was supposed to arrive again on the 5th, but it didn't, without any notification whatsoever. On the 6th, the package was out for delivery, and once again, the delivery failed. When I contacted customer service, I was told that the driver couldn't find the package. What's going on? I had to pay 10 Swiss francs for a delivery, for a tiny 200g package... Simply embarrassing.
The delivery date is incorrect; it's been over two days since the shipment was supposed to arrive. After calling support, they rudely told me this wasn't strange. When tracking the package on the website, the delivery date to address (my address) was listed as the date. According to support, this is the date the package was scanned into the train carriage, a blatant lie to fend off support requests. Screenshots are available if interested. Edit: Regarding the owner's response: The package was apparently lost, but no one can help. Avoid this company at all costs.