ASUP Schweiz GmbH
Rietstrasse 6, 8108 Dällikon, Switzerland, Dällikon
+41 55 552 17 17
asup.ch
Tuesday: 08:00 to 12:00
Wednesday: 08:00 to 12:00
Thursday: 08:00 to 12:00
Friday: 08:00 to 12:00
Excellent support and professionalism....large selection of items...the best company in Switzerland in its field
The most dubious company I've ever ordered from. They initially delivered incomplete goods (for a product sold in packs of 5, their own shipping invoice was internally interpreted as "1 piece" instead of "1 pack," thus delivering 4 pieces too few). The missing goods were subsequently delivered without apology (at least). Both deliveries took 4 weeks, however, instead of the stated 2-3 weeks. Now I received a "reminder" for 188 CHF (the invoice amount for my order was 70 CHF, which was paid in advance months ago to even trigger shipping, which was the only permitted payment method for shipping to Switzerland!). I have no idea how they arrived at this amount, since the "reminder" doesn't contain any meaningful information (e.g., invoice items?), but I suspect the reshipment was somehow offset internally and is now being interpreted by accounting as an outstanding invoice. How can you possibly make so many mistakes with a single order?
Nice people, offered coffee while we prepared the documents.
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