Lyreco Switzerland AG
Riedstrasse 4, 8953 Dietikon, Switzerland, Dietikon
+41 800 484 484
lyreco.ch
Monday: 08:00 to 12:00, 13:00 to 17:00
Wednesday: 08:00 to 12:00, 13:00 to 17:00
Thursday: 08:00 to 12:00, 13:00 to 18:00
Friday: 08:00 to 12:00, 13:00 to 17:00
Saturday: Closed
Sunday: Closed
It's frustrating when, after ten years as a customer, the login no longer works and the password can't be reset because the customer number is invalid. I also find it odd that the special offers expire after six months, requiring repeated contact. All in all, very tedious. Even the customer service representative changes annually.
We've been customers for years. Didn't you notice that we were no longer satisfied? We had informed you or the representative. He doesn't come anymore, and we only order a small amount. I see some A's from you. I don't think it's right to give a A out of frustration. You should always look at the bigger picture. My worst grade is a 3. I'll give you a 4.
Fast delivery and friendly staff – that's great! But why are the delivery notes always placed at the very bottom of the box, with the other materials on top? It makes things really inconvenient. When we receive the goods, we have to take all the products out just to get to the delivery note. I've also heard from the drivers that other customers are complaining about this as well.
Amazing service! The postman apparently couldn't deliver my coffee, and so that I wouldn't have to go without coffee from Friday to Monday, Mr. Murselli, in his free time on Thursday evening while on his way to an appointment, simply put some coffee in my milk box, ensuring I wouldn't be without coffee over the weekend. Best service ever, thank you again so much!
Driving at 110 km/h in the overtaking lane for 10 km, I have no understanding for that.
The rude machine withdraws twice as much as requested and ultimately only lets out one product. Item no. AT00002548