Jakob Rope Systems
Dorfstrasse 34, 3555 Trubschachen, Switzerland, Eggiwil
+41 34 495 10 10
jakob.com
Monday: 07:00 to 12:15
Tuesday: 07:00 to 12:15
Wednesday: 07:00 to 12:15
Thursday: 07:00 to 12:15
Friday: 07:00 to 12:00
Saturday: Closed
Sunday: Closed
Unfortunately, this was not a good experience. Five weeks have passed since the railing infill was installed, and already there are clear signs of corrosion. This is completely unacceptable and indicates poor material quality or shoddy workmanship. Furthermore, communication was very unreliable. Binding deadlines were not met; instead, there were constant excuses and delays.
A top-notch, family-owned company with beautifully designed and certainly very interesting workspaces. Peter Jakob led the first part of the factory tour himself; a brilliant presentation with short videos. Thank you very much. The products are highly precise and of high quality. Fall protection systems, building greening systems, and animal enclosures are planned, produced, and assembled on-site here. Not to be forgotten are the special wire ropes for cranes and ski lifts. There's even a small workshop for custom-made products.
The organization has the best employees and good relations with drivers. I gave it four stars, but the area for loading and unloading is extremely small.
Webnet Inviss: Nice product, but too loose, not tensioned enough, and makes a constant noise in the frame. My complaint was accepted, but no solution was offered, not even a price reduction. Jakob simply stopped responding and didn't contact his customer (my supplier) to find a solution. Disappointing.
I only needed to order three ropes and brackets for a greening project and traveled spontaneously and unannounced to Trubschachen. I'm absolutely thrilled with the friendliness and professionalism with which I was served. Compliments and my recommendation.
Competent contact person, good quality, fast delivery and fair prices - absolutely TOP!