Elite Textilreinigung — Zürcherstrasse 51, 8424 Embrach, Switzerland

My wife and I took our shirts there, but they weren't ironed properly. The woman at the counter was unhelpful and said everything was fine, and was quite rude. The hygiene in the shop is also very poor; that should have been a warning sign when we walked in! We definitely won't be coming back.

P. Nikolic

I took my white down jacket (a high-quality brand-name jacket) to the dry cleaners and explicitly pointed out that it had bloodstains. I was assured that the stains could be safely removed with special cleaning agents and that the jacket would be thoroughly cleaned. When I picked it up a week later, the stains were still visible. I was then told that the colleague who had received the jacket hadn't mentioned the blood and had therefore treated the stains like makeup/lipstick. What was particularly disappointing, however, was that the jacket was still partially damp and the down was completely flat and clumped together. In this condition, the jacket was neither wearable nor commensurate with its price and quality. Only after further drying at home did the down slowly begin to recover. On the positive side, I was given a full refund for the cleaning. Unfortunately, this doesn't change the fact that the overall service fell short of expectations, especially for delicate, expensive down jackets. For simple textiles, the cleaning may be sufficient, but after this experience I cannot recommend it for high-quality down or brand-name jackets.

Selim Demirdövenler

I received very friendly service. My white dress had previously been stained with yellow, which Ms. Musliu removed without hesitation. I am now a regular customer. I can highly recommend this dry cleaner.

Doruntina G

The dry cleaning was good. The organization and communication regarding the tailoring process aren't working. I wouldn't recommend tailoring a dress to anyone. Because it's only done by hand, the price is extremely high, the wait is long, and the result is unsatisfactory, so I ended up having to make alterations myself.

Alessandra Klopfstein

The cleaning service was good, as expected. There were problems with the pickup because the opening hours posted on the door didn't match the actual opening hours. I suggest removing the sign or correcting the times.

Klaus Peter

Reliable, finally a dry cleaner in Embrach! 👍 …

Christian Müller