EKZ Eltop AG — Querstrasse 17, 8951 Fahrweid, Switzerland

After a lot of back and fourth and after the direct involvement of the CEO, my issue has finally been resolved. I think there is quite some room for improvement when it comes to EKZ Eltop service, but at least they care about their customers and reply very quickly.

Timur Huseynov

I had a wall charger installed. Everything was discussed beforehand, and I placed an order for up to CHF 1,000. Now I've been presented with an invoice that I'm a bit confused about. The wall charger and the plug + cable (including raw materials) were already there; all that was needed was to run a cable from the electrical box. I'm not an expert, but I'd like to disclose the invoice to show how much I was charged. The plug works perfectly, but I'm convinced I could have found a cheaper one. The company is recommended by Tesla, and I've already reported the incident to Tesla. My advice: Be sure to get other quotes to avoid making the same mistake I did. Regarding EKZ Eltop's comment: Your employee Vivi visited my home before everything was done to prepare the quote. This statement makes the situation even worse than the invoice.

darkz0ne

EKZ Eltop commissioned our solar system in January after a long wait. The remaining balance was paid as agreed. The safety certificate and registration with Pronovo are part of the contract and included in the price. A year has now passed, and despite repeated reminders, EKZ Eltop has failed to complete this outstanding task. Without this registration, we will not receive the one-time payment, leaving us short approximately CHF 12,000.

Olivier Hostettler

A highly dedicated and solution-oriented team. Technically very competent and efficient in implementing EV charging stations (individual solutions or charging management systems for underground car parks with up to 180 spaces). Thank you for your on-site support during the decision-making process.

Markus Cane

Very good company, very positive.

Imran Khan

Without words

Stefan Hämmerli