BLS Netz AG — Parallelstrasse 9, 3714 Frutigen, Switzerland

Self-checking is the rule on BLS trains – that much is fine. However, what is completely unacceptable is the inconsistent application of the rules. I have repeatedly witnessed adults who buy their tickets after departure receiving only a warning – without a fine. Yesterday, however, my daughters (14 and 11 years old) were fined, even though the train was delayed and they bought their tickets immediately after departure. Adults get leniency, but children don't? That's disproportionate and simply unfair. Especially since the children regularly travel the same route, and it's clear that they didn't travel without a ticket, but simply forgot. This practice seems petty, arbitrary, and simply inappropriate towards minors. Very disappointing.

Andrea Spiga

Unfortunately, there are constant delays in train services.

K.