Thali AG
Industriestrasse 14, 6285 Hitzkirch, Switzerland, Gelfingen
+41 41 919 66 66
thali.ch
Monday: 07:30 to 12:15
Tuesday: 07:30 to 12:15
Wednesday: 07:30 to 12:15
Thursday: 07:30 to 12:15
Friday: 07:30 to 12:15
Saturday: Closed
Sunday: Closed
Unfortunately, the company was unable to repair a "Pure" device that was otherwise fully functional. All my patience and inquiries were to no avail. The display backlight could not be replaced by their technicians. After waiting for over a year, I requested the device back. Customer service advised me to dispose of it. I am disappointed with their service and strongly advise against purchasing from this company, especially products from the "Pure" brand.
It's a shame I can't give six stars, because they really do help! Plus, they offered express service, so my broken power supply was working again within 24 hours. Thank you so much!
Had a problem with a new device. It was replaced promptly. Very friendly and helpful staff. They even offered coffee while I waited. Highly recommended company!
Problem solved! Thank you very much. Indeed, every specialist retailer should have such a knowledgeable person. But it doesn't seem to be that easy.
Excellent service, professional advice from Mr. Ilker Kilinc competent and very friendly, would gladly use Thali AG again.
Excellent service! Thank you so much for your goodwill!