Epson Deutschland GmbH - Zweigniederlassung Glattpark
c/o Spoom, Thurgauerstrasse 132, 8152 Glattpark (Opfikon), Switzerland, Glattpark (Opfikon)
+41 43 255 70 20
epson.ch
Monday: 09:00 to 16:00
Tuesday: 09:00 to 16:00
Wednesday: 09:00 to 16:00
Thursday: 09:00 to 16:00
Friday: 09:00 to 16:00
Saturday: Closed
Sunday: Closed
Worst printer I ever had. I bought an expensive EcoTank-Printer, because I liked the Idea of not having to deal with ink-cartridges. Bad decision. Never had I to deal with such an abysmal printer. I won`t go into detail, the list of failures is too long, the support inexistant. Never will I buy an Epson Product again.
Not really a positive experience, contact that business during office hours and get served by answer machine. by the way the Scanner V370 Photo is not really that top choice under Scanners. (shadows on white paper...) that answer of you repete it self in stabdart. cool...
Don't waste your money on cheap poor quality Epson Printer models. Buy a Canon printer.
I give it zero stars! I bought an Epson XP-5200 printer in April 2024. Expensive color cartridges run out without being used! When the color cartridge shows empty and the black cartridge is still half full, the printer stops printing. There's no way to print in black only anywhere in the software, not even with all the updates. What do you call this kind of customer service and management? We have no grounds for a class-action lawsuit here. Epson is criminal.
The EcoTank printers are advertised with a cashback offer. Unfortunately, Epson (Switzerland) prevents payment in every conceivable way. First, they request receipts again, then they direct you to a login for which, despite multiple attempts, no password is provided. Then just forget it altogether... and I'll steer clear of such bait-and-switch offers in the future.
Support is absolutely unhelpful; you constantly have to describe the problem again and again; the support hotline ignores the issue regarding a promised feature (scanning with OCR). Solutions are repeatedly suggested that don't work.