k kiosk — Dorfstrasse 81A, 3818 Grindelwald, Switzerland

Terrible service at K Kiosk Bahnhof Grindelwald. The woman working there was extremely rude and unprofessional. When I asked for a receipt after my purchase, she refused and reacted as if I had done something wrong. It’s basic customer service to provide a receipt when requested. Her attitude was hostile and completely unacceptable. I wish I had checked the other reviews before coming here — seems I’m not the only one who’s had a bad experience. This place clearly doesn’t care about treating customers with respect.

Alejandro Delgado

Extremely rude old lady. The store was open, the door was open. It was 6:55 pm. She shouted at us to get out. (The online hours said 7:30 as closing time.) She kept commenting about us in German to another customer (who seemed a local) and giggled. She locked the door after us. A minute later, another local woman walked to her door and said something in German and she opened the door to let the woman in. Absolutely disgusting experience. Wouldn’t recommend at all.

Sunidhi Kabra

Nasty short haired older woman shouts at you when you enquire about the price of a souvenir. Avoid if you value your dignity.

Chameleon2026

Super rude old lady. I wanted to buy something but endet up not doing. I don‘t want to support such a person.

Michael Stillhart

I wish I would have read the reviews prior to ever stepping foot into this establishment. Do not expect to be treated with any politeness, decency, or kindness by the staff. There are many incredible businesses (and people) in Grindelwald, but this is not one of them.

G Guest

The worst experience we ever had.. We’re all with suveniers in hands to pay, and the Portugal ladie make us to go out, thinking we all are hidding from the rain.. Never go there!!!

Caio César Fernandes