Swiss Bankers Prepaid Services AG — Kramgasse 4, 3506 Grosshöchstetten, Switzerland

I visited the Swiss Bankers branch in Grosshöchstetten today to ask about opening an account, but I encountered a very strange woman working at the bank who asked me to leave. Be careful not to go there to open an account; it is better to do it over the phone, as you might face offensive behavior that ruins your day instead of it being a pleasant experience joining a new bank.

Ghaisar

I recharged cards only for the money to never be reflected into the card. After bringing attention to this the cards were blocked and have been so for at least one month of ongoing back and forth. Considering I had cards blocked two years ago that never got unblocked my hopes of the matter being solved are low. Unacceptable problems and unacceptable service from a payment processing company.

Fernando Damas

Zero customer service, the app is full of bugs, they have got 3320 chf of my money for over 6 weeks and won’t transfer to my bank account. It’s a total con job.

James Hanway

What a nightmare! Been trying to figure it out where did my recharge of a swissbankers travelcash went for about a week. Customer support is basically useless, giving the same answers over and over they will tell you everyday that will contact back and get your situation resolved but never happening. I highly recommend to everyone stay away

Samuel Santos

I am very disapointed with SWISS BANKERS. I’ve difficult to get a new PIN CODE as i don’t know my PIN CODE and I can’t do a payment when i have to do a payment and i need to put my PIN CODE. It was my husband making this card for me. They even doesn’t wanna mention to me who is the owner of the card or who is the person making this card because of the security reason. It was absolutely my husband. How can they don’t trust me. They even can have all my data if needed. I anyways won’t have brave to do stealing the money from other people if it’s not my money, otherwise i will be going into PRISON if i do stealing. I am very disappointed with SWISS BANKERS. I WILL NO MORE USING SWISS BANKERS!!! Their customer service doesn’t help and keep their customer stay forever!!! Say “NO” to SWISS BANKERS very disappointed. 💔💔💔💔💔

Agnes Sauter Hilton

my card gets constantly blocked every two days and today i called them to unblock it and they told me on Sunday they dont do such thing...... i mean seriously

Federico Kuhrmeier