Post office 3627 Heimberg — Blümlisalpstrasse 48A, 3627 Heimberg, Switzerland

This is a wonderful post office! The staff are always friendly and helpful! I have never had a bad experience... ever! Only good ones... Thank you Heimberg Team! Keep up the great work!

Nicky Rabe

Staff are unorganised and vile. The atmosphere was aggressive and confrontational the moment i walked in the door. After a long wait because they could not find find my letter, staff began to make fun of my German to hide from the fact that they were looking in the wrong place the whole time. I can only imagine what a sad and negative life that lady must live, she is without a doubt on Santas naughty list.

James Davies

Now that I've read the reviews, I understand a lot. The Heimberg post office has a few good, young employees who are friendly and dedicated. However, the older staff (including an older woman with long gray hair) are very rude and disrespectful. We've been missing a package for a week, and she hasn't even looked at the information we give her. She just says, "There's nothing we can do about that." What exactly is the point of the post office then? I know it's the holidays and they're busy. But this isn't the first time. We're constantly treated rudely there. I find it sad that someone works in this industry but doesn't want any customer contact.

MCG Time

I have not experienced such unproductive work at the counter in a long time... 14 people waiting and one of them blocks the counter for 15 minutes with stupid questions about the CHF/€ exchange rate and the employee simply ignores the queue and makes a friendly plea with him.

D. J.

This is quite simply the worst post office I've ever been to – and I've been to many. Firstly, there are just random blocks of paperwork scattered around without any apparent plan, so people never know how or where to queue. This creates chaos every time, and people end up crowding around the door. Most of the employees are often overwhelmed with routine tasks, causing the chaotic queue to grow ever longer. The mail carriers can't even read the "No Junk Mail" sticker on the mailbox, and the collection slip for letters/parcels doesn't include a date, so you don't know exactly which day "starting tomorrow" you're supposed to be there. As a result, I wasted at least 20 minutes today trying to pick up a letter that hadn't even arrived yet, and they couldn't even cut up the 1000-mark note into 200-mark notes because the branch only has 100-mark notes, not 200-mark ones. Sorry, even the smallest village post office is better and more competent.

Andy “TheThistle 55” Thistle

Today I dropped off three packages at the counter with a very nice lady. Since she wasn't sure if one of the packages was free, she asked her slightly older colleague, who was also working at the counter, for advice. This colleague then snapped at the nice lady in front of the customers in a very unprofessional manner, embarrassing her. I felt so sorry for the nice lady... Well, judging by the Google reviews, I'm not the only one who's had this experience... A real shame.

Jessie