Oekoboiler Swiss AG — Mülacher 6, 6024 Hildisrieden, Switzerland

Super👍 …

Jose Adrian Lopez Rodriguez

I installed an eco-boiler (300 L) about two years ago and am very happy with my choice. It's an energy-efficient appliance with excellent performance. There are four of us in my family, and I can assure you that we always have plenty of hot water. It recently had a minor issue, which Mr. Giuseppe was able to resolve quickly, even on the weekend. Therefore, top marks for both his responsiveness and the product itself. I highly recommend it.

Fabio Zappone

We are completely satisfied with our new Oekoboiler! We received very professional support right from the consultation and solution search – the replacement of our old boiler was organized quickly and easily. The new boiler works perfectly and is much more efficient than the old one. The installation also went smoothly and was carried out with great care. Many thanks to the entire Oekoboiler team for the customer-oriented solution and first-class service. We can wholeheartedly recommend Oekoboiler!

Lean Van der Merwe

Our Oekoboiler broke down on the very last working day of the year – a particularly inconvenient time when you wouldn't normally expect any support. So I was all the more pleasantly surprised by the exceptionally friendly and helpful contact I received over the phone. From the very first conversation, I felt that my concern was being taken seriously and that they genuinely wanted to help. Despite the end-of-year stress, I received immediate assistance. No long waiting times, no complicated procedures – simply straightforward and customer-oriented. Within just a few hours, a technician was at our door. He worked very professionally, explained the problem clearly, and was able to fix the defect quickly and permanently. I would especially like to emphasize the company's goodwill: Although the damage was outside the warranty period, the repair was handled without any additional costs. This kind of attitude is rare these days and demonstrates that customer satisfaction is truly a priority at Oekoboiler. I am absolutely thrilled with the entire experience – from the initial contact to the resolution of the problem – and can wholeheartedly recommend the company and the product. Thank you so much for your outstanding work!

Christian Wille

Excellent service. We bought a boiler three years ago. Recently, a probe failed. Despite the warranty having expired, Okoboiler came all the way to Basel to replace the probe – free of charge. Very good customer service; we highly recommend them.

Stephane Wolf

I would particularly like to commend Oekoboiler's goodwill: Although the damage occurred outside the warranty period, the repair was organized and carried out at no additional cost. Furthermore, it cannot be ruled out that the defect in the fan was also related to neglected filter cleaning – which makes this fair and straightforward solution all the more appreciative. A special thank you to Mr. Wasem: Although he is actually a customer service representative, he also understands customer service and carried out the repair himself. Such customer-oriented cooperation is rare these days. For me, this clearly demonstrates that customer satisfaction is truly a priority at Oekoboiler.

Daniel Messerli