k kiosk
Gemeindehauspl. 16, 6048 Horw, Switzerland, Horw
+41 41 340 51 76
kkiosk.ch
Monday: 08:00 to 18:30
Tuesday: 08:00 to 18:30
Wednesday: 08:00 to 18:30
Thursday: 08:00 to 18:30
Friday: 08:00 to 20:00
Saturday: 08:00 to 16:00
Sunday: Closed
A very unfriendly woman with short hair constantly complains to people about Valora and doesn't consider those who have to work or are just on a 15-minute break. When she's working, I'd rather buy cigarettes at Denner; the wait is shorter there! And the staff there are actually customer-friendly.
The staff there are annoyed and very stressed. I visit this kiosk quite often, but it seems to me that their friendliness is steadily declining. I unfortunately had to experience this again yesterday. They even gossip about customers who are leaving or have just left the kiosk, like yesterday when the customer in front of me handed over his lottery ticket for verification. I don't understand why the staff let themselves go like this and take their bad mood out on the customers. It's a shame; after my visit yesterday, I would have been a regular customer for a long time.
I've been a customer at the kiosk for years, at least weekly. The employees are always very friendly and helpful, even when it's busy! Many thanks to the entire team!
I was there this evening and had to listen to the cashier chatting with the customer in front of me for a full two minutes. When I asked to be able to pay for my things quickly, she became rude and insulting. Very disappointing.
It's all well and good that you can buy packages and VBL tickets at the kiosk, but having to wait almost 10 minutes while the lady explains everything to her from A to Z... annoying... there are people who still have things to do, and then you get served rudely on top of it... I'm not going there again.
On Saturdays, Migros closes at 5 p.m. The kiosk closes at 4 p.m. It couldn't be any more stupid!