Riem Bike GmbH — Wychelstrasse 6, 3800 Matten b. Interlaken, Switzerland

My saddle post sheared off whilst on a cycling holiday in the area. We called in at Riem Bike who were extremely helpful, providing options, and fixed the problem on the spot,. Friendly staff , who went above and beyond with the service they provided. Thankyou! Highly recommended.

Kevin Sullivan

Great service and very friendly. We turned up with a heavy loaded steel touring bike that wanted as 2 prong stand. When the only 2 prong stand didn't fit they modified it to do so!

Will Barnes

We went ask just for basic bike not e-bike. Lady ask us “ what abou price” we didn’t know and we saw on their pages that they have some classic bike for 500-600 chf too. So we told her like around 600? She started laughing arrogantly and told us “ go take look for some second hand bike or marketplace. Like really? We saw something on your page lady 😁 so we went to another bikeshop, and whoala we have it. Really bad.

Nicola Zajicova

I found the shop on Internet after I got a flat tire in the area of Interlaken. I needed to replace the tire because it had a hole and I didn't want to take the risk to ruine another tube while climbing the Grimsel or the Furka , I was in a hurry, I needed to be in Andermatt before the end of the afternoon. They had the one I wanted on stock and allowed me to use their mechanic stand to replace my tire! That helped me a lot, I could continue my ride without stress! By the way the shop is very nice!

Salvatore Dino

I stopped by the shop on a mountain bike holiday in the area for some brake pads. My Specialized Levo was wearing through the rear pads in no time and Specialized's web site listed Riem Bike as the only official dealer in this part of Switzerland. I went out of my way to pay them a visit. Very nice looking shop, everything Specialized you could imagine and no other brands. I asked for some replacement pads for a Levo Expert and was very promptly given a box of Sram pads. Upon replacing them later that night I find the ones I bought from Riem Bike were completely different. This is more feedback for the shop management than a review, but it was disappointing that a shop that has invested so much with Specialized can't provide the correct basic part. To make matters worse the price of the pads was double what I would expect to pay back home, but I'm too far away now to return them.

Dave Griffiths

I had a little problem with my rear gear during my holidays and they fixed it very quick. Now the gear is working great! Thank you!

Luis Mariñosa