Edelweiss Shop - Swiss Souvenir, Schweizer Souvenirs, Souvenir Store - Interlaken
Bahnhofstrasse 10, 3800 Interlaken, Switzerland, Interlaken
+41 33 822 15 20
Monday: 09:00 to 22:00
Tuesday: 09:00 to 22:00
Wednesday: 09:00 to 22:00
Thursday: 09:00 to 22:00
Friday: 09:00 to 22:00
Saturday: 09:00 to 22:00
Sunday: 09:00 to 21:00
We absolutely loved browsing the souvenir shops in Interlaken. There’s such a good variety — from traditional Swiss cow bells, magnets, and handmade chocolate to beautifully crafted wooden items and Swiss army knives. Prices were fair, staff were friendly and patient, and most of them speak really good English, which made asking questions super easy. We ended up buying some gifts and small keepsakes to bring home. Such a fun shopping experience — definitely worth taking some time to explore the little stores around town!
This store gave me great memories of my trip to Switzerland. The owner was also very friendly. I bought a few souvenir teaspoons here, but I wonder if they're usable for actual food? I forgot to check when I bought them.
Bought lots of souvenirs from this store. We tend to stop by this store for 3x during our stay in Jungfrau region. They seems to have cheaper price compare to other souvenir stores. So many different souvenirs in the store. You won't regret buying souvenirs from this store. Funny staff who chatted with us when we paid for our merchandises.
On 30th December around 1:00 PM, we had a very unpleasant experience at this shop due to the behavior of the cashier lady (Old blonde lady) We entered the shop with a stroller, and instead of politely informing us that strollers are not allowed inside, the cashier spoke to us in a very rude, arrogant, and disrespectful manner. There was absolutely no basic customer courtesy in the way she addressed us. A simple, polite explanation would have been more than enough. Unfortunately, her attitude showed a complete lack of respect toward customers, especially families. This staff member clearly needs “Customer Care 101” training. Respectful communication is the minimum expectation in any customer-facing role. Very disappointing experience.
Phenomenally rude staff (senior blonde woman). Was browsing the store and didn’t realise I was behind a cashier due to the crowd. When I realised someone was calling out to me, I was about to turn around but felt someone physically PULL me back by my bag. Genuinely speechless. I understand that tourists can be frustrating. But surely there is a better, less insulting way to call someone: a tap on the shoulder, a louder “hello?” I also suspect this was a racist act 1) based on previous reviews and 2) because I cannot imagine you physically dragging a white lady and lecturing them. Sincerely welcome you to try.
This store has everything you could need. Very large magnet selection. And a great variety of the carved wooden cows. The comments I have seen about racism are untrue. The service was great.