mobilezone
Rugenparkstrasse 1, 3800 Interlaken, Switzerland, Interlaken
+41 58 400 29 35
mobilezone.ch
Monday: 08:00 to 20:00
Tuesday: 08:00 to 20:00
Wednesday: 08:00 to 20:00
Thursday: 08:00 to 20:00
Friday: 08:00 to 21:00
Saturday: 08:00 to 18:00
Sunday: Closed
Came to ask about contract offers to get a new phone. The worker in this store was completely unwilling to cooperate, not even making eye contact with me and answering my questions very vaguely. 0 engagement and terrible customer service. Not recommended at all.
Don't ever come here. The employee of this store sold me a second-hand phone without asking me. The battery can only be used for a very short time and there is no after-sales service. I don't understand why they can't replace it if there is no damage in two weeks. I suggest you check the surveillance footage on the afternoon of August 15th. I have the right to question whether this Indian employee has defrauded me. When I bought the phone, he didn't allow me to check anything on the phone and his attitude was very bad. Today I called and asked and they recommended another place to repair my phone. I am very dissatisfied with this. I demand a new phone and will complain to my superiors.
Very bad. The young man lied to me, saying i would get cheaper abo at sunrise and that the quality was the same as swisscom. Now i have slow internet, i cant have no spotify because i have to wait 3 months and only after that maybee it changes. Now im stuck with this for 2 years if i dont want to pay the phone rightaway. Probably this young kid or mobilezone get some % by each new contract and the clients, well, who cares right? Mobile zone never again. As soon as i can i will go back to swisscom
It used to be my favorite phone store in Interlaken. I had five contracts there, (three of which still active with my family). Now there are new employees, very arrogant and scammers. They are also incapable of communication. Horrible.
L. Rodrigues gave me the best costumer service ive ever had, very friendly, helped me buy a phone and really fitting phone service. Totally recommend the shop.
Do you sell Sim cards?