Tekno Parts Ltd — Keltenstrasse 19, 2563 Ipsach, Switzerland

The best!!

Tomasz Drozdzal

My contact with Mr. Bertholet was very pleasant. I received all the requested information quickly and in detail. Contrary to the experiences of other reviewers, this was also no problem as a private individual. Thank you!

Janik

Disrespectful, the one who takes off the tell and the one where I was guided further, is the one who speaks half-High German, can't even speak properly, and checks nothing. Nothing recommended, sorry, just tear the report apart.

Kevin Bonta

⭐☆☆☆☆ The customer service is absolutely appalling. I didn't even have to go to the store in person – it was clear from the phone how disrespectfully potential customers are treated. I was met with unbearable arrogance, as if they were doing me a favor by even answering. No willingness to help, zero professionalism, and a complete lack of respect. If the way they treat potential customers is this bad, I don't even want to imagine what it's like after a purchase. Stay away from this store. A complete disappointment.

Pedro Gonçalves

Extremely unfriendly and absolutely unhelpful. Since I ordered a product from another source (a Swiss company) that apparently doesn't source its parts through the importer, there were discrepancies. I tried to clarify the situation via email. Due to incorrect information from Tekno Parts, I then ordered the wrong part again from the "wrong" website, which is also illegal to use. I then got in touch with a dealer who simply tried to brush me off and offered no help, alternative products, or solutions. Even though these existed. It's a real shame that customers are treated this way. From now on, I will be extremely careful to ensure I never have anything to do with Tekno Parts again. It's a real shame, and therefore I absolutely cannot recommend them. I lost a lot of money simply because my initial inquiry wasn't even properly read, and I was given some unfounded story.

Dennis

TEKNO PARTS LTD is a very good company! Excellent products! Customers receive competent and personalized advice. Orders are prepared and delivered on time. Attentive and friendly staff. A great experience! Keep up the good work! I'll gladly order again! Christof Kipfer

Kipfer Velo-Solex Werkstatt Thun