Künzi + Knutti AG
Landstrasse 84, 3715 Adelboden, Switzerland, Kandersteg
+41 33 673 90 00
kuenzi-knutti.ch
Monday: 07:30 to 17:30
Tuesday: 07:30 to 17:30
Wednesday: 07:30 to 17:30
Thursday: 07:30 to 17:30
Friday: 07:30 to 17:30
Saturday: Closed
Sunday: Closed
Unloaded quickly. If you are in a Euro-truck, then the drive through the territory to the warehouse where they unloaded is extreme. I recommend first going to see where they will unload, and then drive in. You will also have to sweat to leave. But at your first request, the staff will help you leave the territory safely. There is no parking (it is better to arrive in the first half of the day)
Completed project: All doors in an apartment building with 4 apartments, built in fall 2021 The initial consultation was excellent, our wishes were taken seriously, and the solution was perfect. Execution: The installation was poorly coordinated and organized in some areas. The installers often arrived without notice. One installer simply entered the apartment without knocking, even though we were already living there. That's unacceptable. Three of our room doors were custom-made, clearly stated in the quote. Regular doors were installed here as well. These had to be removed later, and the damage to the plaster is still visible. Regarding reliability, the project manager. Email on July 5, 2022, requesting that the defect be rectified, no response. Email on September 28, 2022 / no response. Phone call on September 30, no response. So, no response for almost 3 months. We had to wait at least 3 weeks over the Christmas and New Year period for the new doors... The final invoice was incorrect. I reported this to the project manager verbally, in writing on April 27, 2023, and again on December 9, 2023. Then, on January 3, I reminded the project manager and the department head again via the information address about the inadequate final invoice. Today is January 15, 2024, and I'm still waiting. I haven't received a response from anyone. It's unacceptable. Conclusion: I find the company's processes very tedious. Execution: It ranged from just about good to excellent. Organization: Either the company doesn't have its processes under control, or I was treated like a third-rate person. I would not recommend it.
Highly professional from the planning stage to the completion of the renovation. Craftsmen with great dedication and a love for their work.
A competent and friendly company!!!