Helvetia Versicherungen Hauptagentur Kloten
Marktgasse 15, 8302 Kloten, Switzerland, Kloten
+41 58 280 65 11
helvetia.ch
Monday: 08:00 to 12:00
Tuesday: 08:00 to 12:00
Wednesday: 08:00 to 12:00
Thursday: 08:00 to 12:00
Friday: 08:00 to 12:00
Saturday: Closed
Sunday: Closed
Helvetia's service, support, and claims handling are absolutely flawless. The personal support (at-home appointments) provided by Ms. V. Ehrat is also outstanding. She has been assisting us for years with great competence and friendliness. We greatly appreciate these appointments.
Over the past two years, I've had five different advisors at Helvetia Insurance. All of them were very unprofessional and amateurish. The quality has declined dramatically. I've been a Helvetia customer for over five years, but they show me absolutely no appreciation, even though we have all our personal and business insurance policies with them. That's why I'm switching.
Mr. Alija felt the need to call me on his private phone number and rudely tell me that he didn't approve of my lack of communication. What a waste of time; I have better things to do. This kind of behavior will never convince a client to consider working with me.
For me, this insurance company is an absolute garbage dump! All that's missing is a fruit basket and we've got the perfect juice bar. They neither paid out for the damage nor were they willing to find a solution. Instead, I only received short, rude replies. Please steer clear of this rip-off outfit!
Calls are sometimes not answered for days at a time. In the event of a claim, it was impossible to reach anyone by phone. Several emails also went unanswered. In my opinion, this is completely unacceptable in the event of a claim.
Many thanks for the quick and competent handling of the claim in just 3 days. The claim was easily submitted online and paid out after only 3 days. I'm thrilled! THANK YOU!