Hug-Witschi AG
Auriedstrasse 10, 3178 Bösingen, Switzerland, Laupen BE
+41 31 740 44 44
hugwi.ch
Monday: 08:00 to 17:00
Tuesday: 08:00 to 17:00
Wednesday: 08:00 to 17:00
Thursday: 08:00 to 17:00
Friday: 08:00 to 17:00
Saturday: Closed
Sunday: Closed
Great guys
Unfortunately, I had a very disappointing experience with Hug Witschi. A card reader was installed in my vending machine for testing purposes, and it initially worked. Shortly afterward, however, it was removed – and from that moment on, the machine stopped working. As a result, I had to have the mainboard replaced, which cost me around CHF 1,200. I had hoped that the company would at least contribute appropriately to the costs, since the malfunction occurred immediately after their intervention. Instead, I initially felt completely dismissed. Only after a lengthy back-and-forth did Hug Witschi's insurance cover part of the cost – however, I still had to pay CHF 250 myself because the deductible wasn't covered. What disappointed me most was the way I was treated as a customer: The communication seemed neither respectful nor customer-oriented – on the contrary, I found it very arrogant. Based on my personal experience, I unfortunately cannot recommend Hug Witschi.
Very beautiful collection of natural stones
Top engineering in IT and vending electronics!