saldia AG
Buchmattstrasse 11, 3400 Burgdorf, Switzerland, Lyssach
+41 34 511 62 60
saldia.ch
Monday: 9 to 23:30
Tuesday: 9 to 23:30
Wednesday: 9 to 23:30
Thursday: 9 to 23:30
Friday: 9 to 23:30
Saturday: Closed
Sunday: Closed
Super Service <3
Super Service.
A high-performance webshop solution with many options at a fair price. Excellent support and innovative concepts. We operate two Saldia webshops (in different industries) and are completely satisfied. Our customers rate the shops as "Very Good." Thank you, Saldia, keep up the good work!
I particularly appreciate how they think ahead for the customer. These are true professionals who fully understand what it takes to further develop e-commerce. I'm very satisfied and greatly value the collaboration.
Bad Experiences with Saldia – Unprofessional and Harmful to Business Unfortunately, based on my experience as a consultant for a company using the Saldia shop, I cannot recommend Saldia. Even the smallest inquiries are immediately billed, giving the impression that they are more interested in generating revenue from additional fees than in constructive collaboration. Furthermore, the communication from the staff is impolite. Emails are often brief and unfriendly, reinforcing the impression of disinterest and a lack of customer service. The technical shortcomings are also serious. Updates are rolled out without prior notice and frequently cause significant problems during operation. These sudden changes disrupt workflows and can lead to substantial revenue losses. This was particularly true during the transition from Saldia's old to its new shop system. Our company suffered massive drops in revenue, which have had a lasting negative impact on our business. Another point of criticism is the handling of data protection. There are serious concerns regarding data security and privacy. These deficiencies create considerable distrust of the platform. In addition, threats were made that are legally unfounded, but nonetheless create uncertainty and pressure. Overall, the negative aspects far outweigh the positive ones, and I cannot recommend Saldia for professional businesses.
Saldia provided me with comprehensive support from the initial idea to the successful implementation of my project. Communication was consistently excellent, and I felt treated as a client at all times. The communication with the Saldia team reached a very high level, which further increased my satisfaction. This professional support and smooth process won me over, and I'm delighted to have chosen Saldia as my partner for future projects. A heartfelt thank you to the dedicated team for the excellent collaboration!