MediaMarkt Muri (BE)
Feldstrasse 30, 3073 Muri bei Bern, Switzerland, Muri b. Bern
+41 848 544 455
mediamarkt.ch
This place totally totally surprise me they had everything you can imagine and you didn't have to like wait or order it. No order and come back, they had it there in the store excellent selection. And Personnel the staff professional very capable. I was loving it I highly endorsed this store. Kenneth Chicago
Well it has a lot of things, as we should expect from Media Markt. But as to ask for help about somethign we have to wait, but when i say wait, its really to wait... i was there about 40 minuts waiting to someone get free , me and more people as i saw them furstrated already for the long waiting... And i was with my son a baby with 3 years, as everione could expect a baby like this is hard then to keep it calm for long like this in the same place just waiting... So my experience there was really horrible. By the end i just went to the chekout with an bottle of water and asked about what i wanted, and she was really nice, and she helped me, but there is a case to pay, not to anoy the people who working there then making line to the others to pay... And what i wanted , this store didnt have... that was the kirshen on top of the cake...
Very good place to TV , multimedia stuff in Bern .
Well equipped shop but not so friendly staff... I go in to look for a vacuum cleaner and go straight to the home category. I go to the cashier to look for help and two workers stopped motionless and point us to two other workers who were drinking coffee saying the colleague will come In the end I took the box by myself… thank you very much and goodbye, at least I give greeting
I bought some high end headphones on "sale", after the second day I noticed they were not working properly so I returned them to the store... The only solution they offered me involved an over 2 week wait as they declined any liability deriving me to the warranty of the manufacturer. They assured me, however, that if the former exchanged the headphones for new ones rather than repair them I would be fully reimbursed. After half a dozen trips and wasting several hours of my time they did not give me back a cent. In stead they handed me a giftcard with the phrase "take it or leave it..."
Utterly disappointed in the service I got in this store by the workers. I got attended by a worker that indicates me to go 40 km to Media Markt Biel in order to get the TV that i was looking for. The assured me that there were 5 in stock when in fact once i got to the Biel one 30 minutes later, the manager told me they have been sold out since the morning. The worker refused to call and make sure even if i insisted because it was too far for me. Fix your customer service team please.