BS24
Fabrikstrasse 2B, 8102 Oberengstringen, Switzerland, Oberengstringen
+41 79 414 57 22
bs24.swiss
Seems that this shop is a total scam! I placed an order a month ago and since then I haven't received the products I paid for. I was trying to contact the shop through form, email, whatsapp, instagram and facebook but they don't answer on any of those channels. It's probably a fraude.
Thanks to BS24, I was able to get my favorite perfume, which was unfortunately recently discontinued. I also inquired about the current delivery status and immediately received a very friendly and competent call back. The perfume arrived well-packaged.
I am absolutely thrilled with my purchase from BS24. The website is very user-friendly and the selection of perfumes is fantastic. My order was processed quickly and arrived on time. The customer service was also excellent; very friendly and professional. I will definitely order from them again.
Don't buy from this website! I was completely ripped off. I bought an item that I never received. After two weeks, I called, and the head of the company told me that the item was no longer available and that it was their mistake. He offered me a refund or a similar item. This gentleman was very articulate and friendly. In short, I accepted. I received the new item, but the color was much darker than the original. So I returned the item, but they never sent me a return label. I had to pay the €20 shipping fee. For two weeks, my package has been in transit, and today I finally received it. So, back to square one, and to top it off, the powder is completely damaged even though it was well-protected. I've been chasing after the manager for weeks. He's stopped answering my calls. In short, this man made €60 off me. I received a powder in a thousand pieces that is nothing like what I ordered. Avoid this site.
Ordered and paid on September 8th, and still no delivery. The shop only responds by phone, ignores emails, and offers no written confirmation of refunds in case of non-delivery. They also demand a cancellation fee of CHF 50. Very unprofessional and dubious... Never again!
I contacted them via email and contact form because I wanted to buy a specific product. Finally, I called and was kindly called back. I then contacted them several more times and received immediate feedback. I can recommend the website, even though I didn't order the product.