Amavita Apotheke Oberengstringen
Im Zentrum 1, 8102 Oberengstringen, Switzerland, Oberengstringen
+41 58 878 21 50
amavita.ch
Monday: 08:30 to 18:30
Tuesday: 08:30 to 18:30
Wednesday: 08:30 to 18:30
Thursday: 08:30 to 18:30
Friday: 08:30 to 18:30
Saturday: 08:00 to 16:00
Sunday: Closed
Very kind and caring staff.
Very friendly and competent staff. The shop is clean and very well displayed. This also applies to the window displays. Unfortunately, there are always customers who give a 1 (out of 1) rating. This usually happens out of frustration. They only see the one flaw instead of the whole picture. I've already written several reviews; the worst is a 0.3 (out of 1).
I want to give a huge compliment to the Amavita Pharmacy in Unterengstringen! Ms. S. Mathew, in particular, has helped me several times in difficult situations, always with great competence, friendliness, and patience. 🥰 You can immediately tell that she does her work with heart and truly takes the time to find the best solution for her customers. Her expert advice has been incredibly helpful to me on several occasions and has always given me the reassuring feeling of being in excellent hands. A pharmacy where you feel welcome and understood. Highly recommended! 👏👏👏
Since moving to Oberengstringen, the Amavita Pharmacy has been a reliable resource for me – for many years I always felt well-advised. Even during staff changes, I remained a regular customer because I trusted the location. Lately, however, I have unfortunately had repeated negative experiences with the new team. I didn't feel taken seriously and was particularly disappointed that my concern wasn't discussed discreetly, but rather in an inappropriately loud manner in front of the entire sales area. This made me feel disrespected – especially in a place where people often come with health or personal problems. When I tried to address this experience with objective and constructive feedback, the response was unprofessional. Instead, I was loudly reprimanded in front of other customers – with the statement that my perception was wrong. Furthermore, I found the body language of some employees (judging glances from above) inappropriate and lacking in empathy. I find this regrettable, because sensitivity, discretion, and social skills are particularly important in a pharmacy. I sincerely hope that my feedback will contribute to improving the quality of customer service – because I have always enjoyed being here.
Always excellent advice; they have a wealth of expertise in various areas. I always come here, whether for illness, injuries, or skin problems, and I've always received better advice than when I go to a doctor. Truly excellent and highly recommended. Thank you for your dedication!
Amavita pharmacy is superbly equipped. You never have to wait long, and the staff are always friendly. They also have a great Instagram page where they introduce their employees.