Ehrat Immo AG — Moosmattstrasse 30, 8953 Dietikon, Switzerland

Very bad experience with Ehrat Immo I rented a garage from Ehrat Immo and properly terminated the contract. I received confirmation by email that the cancellation had been accepted. Nevertheless, a month later, money was debited from my account again – to this day, after more than four weeks, I still haven't received a refund. The customer service was particularly disappointing: Instead of resolving the problem professionally, I was rudely labeled "ignorant." Such behavior is absolutely unacceptable. In addition, the management never requested the return of the key – a clear organizational error. All in all: dubious procedures, no timely refund, disrespectful customer service. I find this deplorable and would not recommend it.

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