Starfood AG (Schweiz)
Buzibachstrasse 27, 6023 Rothenburg, Switzerland, Rothenburg
+41 41 310 62 42
starfood.ch
Best catering in the world
There is all
We were at an event where Starfood had a food stand. We observed an employee going to the restroom wearing disposable gloves, then returning to the stand without washing her hands and still wearing the same gloves. Initially, a direct confrontation about our hygiene concerns was unsuccessful (she said she would change them later). Only after intervention from other people did she remove the gloves. And this same employee then went behind the food stand preparing the burgers. Hygiene is paramount in food handling, and such behavior is completely unacceptable. Our attempt to contact the company went unanswered.
Starfood currently operates a food stand at the Zug Magic water feature on the lake promenade. The food quality is simply poor and falls far short of their usual standards. Nachos for 9 CHF, of course, come from a bag and are served with a mere 1.5 tablespoons of sauce. Bottled drinks are served from the refrigerator, but that doesn't mean they're chilled. My beer was warm. A request for an exchange was met with an unfriendly refusal, and no refund was offered. The staff spoke a mix of German and English, but neither was sufficiently consistent or understandable. As a result, even with just a few customers ordering, a chaotic queue formed, leading to an even more chaotic food service.
A tragedy at the Migros festival in Mollis: completely overwhelmed, unfriendly, and incompetent.
WARNING! Starfood charges a 1.- deposit on the displayed price for their wristband payment system at the festival (I experienced this at Openair St. Gallen 2022) without providing a deposit token or informing me as a customer. They simply deduct a higher price. Unfortunately, I only noticed this after the festival when I checked my transactions online. Sure, 1 franc isn't much money for one person; but when you imagine how much money that adds up to over an entire festival... It's outrageous! I will never buy anything from Starfood again and advise everyone else against it.