Ski und Snowboard Service — Hornbergstrasse 7, 3777 Saanenmöser, Switzerland

I am an avid skier and have skied all over utah, colorado, california, canada, france and switzerland. This is by far the best ski rental experience I have had in my life. I emailed Nina, the person who greeted us at the shop, two days before arriving and when we got there everything we needed was ready for us. The shop is ski-in ski-out and is located at one of my favorite ski resorts. Nina is extremely kind and helpful. When my companion forgot her socks, and my mittens weren’t warm enough, she recommended great brands. She also let us leave our normal boots in her shop while we skied and gave us chocolate our last day. Amazing experience!

Monica Soberon

Great opening times and has everything one might need from a ski service !

Elina

Very friendly service and excellent customer care. Very efficient. We'll gladly come again.

Reist Daniel

Very, very warm and competent service: they really take the time for you personally! The wide selection of equipment is perfect, and the rental gear is tailored precisely to your needs to ensure a wonderful skiing experience. Individual requests are very well accommodated, and you receive excellent advice all around. We were always greeted with a smile, and we will definitely be back!

Misarku Fuchswald

We did a half-day because the slopes were almost all closed due to the wind. We arrived at the store at 11:30 a.m., picked up the equipment for half a day, and they wouldn't take the money. They told us you pay when you return the equipment. When we returned the equipment (at 4:00 p.m.), the woman at the store first told us that their half-day starts at 1:00 p.m. 😵‍💫 (even though it even starts at 12:00 p.m. when you buy a ski pass) and then she said, "Actually, half-day doesn't exist here."... They could have told us that when we arrived, and we would have gone elsewhere. I don't think that's fair. Edit: This isn't about the money, but rather a matter of principle. Furthermore, your responses were unnecessarily rude, and your behavior was in no way professional. This is coming from someone who has worked in customer service for over ten years. This is constructive criticism, and sometimes it's good to accept when you're wrong, it can even benefit you.

Tanja Miteva

Time and time again, the best advice and, above all, the BEST ski service (edge sharpening/waxing) I know (for years)! You get a loaner ski while they service it, so nothing gets in the way of your fun on the slopes! Many thanks to the team.

Andre Kunz