UPS BERN
Gisleren Halle 3, 3266, Switzerland, Seedorf BE
+41 44 200 41 00
ups.com
Monday: 07:30 to 20:00
Tuesday: 07:30 to 20:00
Wednesday: 07:30 to 20:00
Thursday: 07:30 to 20:00
Friday: 07:30 to 20:00
Saturday: Closed
Sunday: Closed
1 star because I can't give 0! Delivery address: UPS access point. The UPS driver couldn't deliver the package because he couldn't find the UPS access point (he must have the IQ of an astronaut). I called customer service three times and was promised many things, including delivery within 24 hours and a call back from the manager, but nothing was done. Not to mention the tone of the agents, who quickly became aggressive and as friendly as a prison door! And in the meantime, I still don't know where my package is! Avoid at all costs!
I’ve had one of the worst experiences with UPS. Communication is poor, and deliveries are completely unreliable. They claimed a signature was required but offered no practical solution when I wasn’t home. Customer service was unhelpful and made no effort to resolve the issue. I would strongly recommend that UPS improve its service, even one star feels too generous for this experience.
Utterly incompetent. Parcel has been sitting around for weeks in Wiler bei Seedorf. Every time I call they say "we will expedite it and call you to confirm delivery in 24 hours". Needless to say it was all bullcrap. Avoid at all costs!!
does not deliver packages. It just throws them on a random street in the city. Happened TWICE! Two separate private citizens had to deliver me my packages from random locations in the city. Not even the same street
Totally hopeless, my item is at the UPS facility in Wiler bei Seedorf since six days (20km from here) and it is the third time that it said "on the way" and then "sorry the item has been delayed." It also states a delivery attempt, yet I was the whole afternoon at the house door and nobody came. Never UPS again, I will choose DHL instead.
Delivery shiuld be untill 14:30, then at 15:00 changed to "END OF THE DAY"!!!!!!!!!!! I wait till 18:30 and should went to job. BUT AT 19:01 THEY SAID I DIDN'T BEEN AT HOME ... IF I CAN I LL PUT -5 STARS