Planzer Paket — Seewenstrasse 203, 6423 Seewen, Switzerland

After a 7-day delay, my package arrived damaged and crushed. If you're looking for a company that doesn't care about anything, you're in the right place.

Luis Henrique Zanella

"Terrible" is an understatement! I wonder how anyone can survive with companies like this. Not a single delivery has arrived on time. It was constantly postponed to some random day. Then, at some point, it was delivered, but the date wasn't even guaranteed and was never communicated. Then, the blame was placed on the customer because the customer wasn't home. It's fascinating how some companies think. They simply don't deliver on the agreed-upon day, but on another day, and then they're surprised that the customer wasn't there. It's like they treat it as an isolated incident. I've been waiting for my delivery for a week now; it's been repeatedly postponed and then never arrives on the agreed-upon days. And of course, it's always someone else's fault, but always their own. I hope that other companies stop working with them, that it affects the employees, and that maybe then management will finally wake up.

Turan (Turi)

Are you looking for a transport company that doesn't prioritize service, quality, or customer support? Then you've come to the right place! As others have already mentioned, I'm amazed this company still exists. Sincerely, from a more than frustrated customer.

Lord Harry

This is the third scheduled delivery date and still no delivery... Call again, get more fictitious dates. Stayed home for three days, next week will be difficult... Great. It couldn't get much worse.

Tajno Pewpew

I am truly disappointed and frustrated. Planzer simply delivered my package to my old address – even though I had updated it in a timely manner, and according to their system, it was correctly processed. The value of the goods was anything but low, and yet it was simply left there without any notification whatsoever. I spent days trying to find out where my package was. No one could give me a straight answer. Only by pure chance did I run into a former neighbor who told me that the package had ended up at my old address. This simply shouldn't happen – especially not with a professional delivery company! The shop where I ordered from even claimed that the package should have been returned, as it was marked as undeliverable. Apparently, no one really knew what had happened. For me, this is not only annoying but also completely unacceptable. I no longer trust this service and will do everything I can to avoid deliveries via Planzer in the future!

Julia Britschgi

Absolutely abysmal, I would never choose this service myself. The package was delivered to a strange address and simply left on a table there, and that was it. I had to walk around in the rain looking for the package. The delivery address details were correct. They have a P.O. box, and it's clearly visible from the outside. The delivery details even specified what kind of business it should be delivered to! An "extremely friendly" lady on the phone said it would take another 1-2 days to correct the incorrect delivery, and that it wouldn't be a problem to just pop over and pick it up. The address where it was supposed to be was also wrong, by the way. The package was somewhere completely different! This isn't my first negative experience with this company. I'm surprised they still have customers! A complete waste of trust and money, in my opinion! I've attached a photo showing how the delivery was left somewhere else. Incidentally, it's a public funding agency that's very busy and could easily have disappeared. No problem for the Planzer team when it comes to important packages!

Victor Müller