Zurich Help Point Winterthur-Seuzach — Trottenstrasse 2a, 8472 Seuzach, Switzerland

After an accident, I received very professional support at the Help Point in Seuzach. The entire process was efficient, transparent, and straightforward. Mr. Rechsteiner provided me with expert and very friendly assistance throughout the entire process. Communication was clear, coordination was well-organized, and payment was processed quickly. The rest of the team on-site was also helpful and service-oriented. This is exactly how you expect professional claims handling to be. Based on this positive experience, I have decided to insure my new vehicle with Zurich Insurance as well. Many thanks to the team in Seuzach.

Ali Bey

Very friendly and efficient. Communication between the telephone contact and the help point was flawless. My claim (parking damage) was handled without complications.

Sandro Graf

Very friendly and competent service.

Petra Baumann

I had a very unpleasant experience. I was pressured and rude in a friendly manner. I was abandoned when I had a claim and indirectly called a liar. I will avoid taking out motor vehicle insurance with Zurich Insurance in the future.

FirmTrout

After an accident, Zurich Insurance handled my claim. I was given a prompt appointment at the helpdesk to bring in my damaged car and received competent advice. The damage estimate and the actual amount paid out weren't exactly the same, but it was still satisfactory. However, I would NOT recommend the partner garage suggested by Zurich Help Point, but rather a certified garage that you already know and that specializes in your car make.

Ibrahim Sahin

The woman at reception seemed very cold and I didn't feel truly welcome.

Z V