Urban Connect — Zürcherstrasse 39d, 8952 Schlieren, Switzerland

I’ve been using Urban Connect in Basel for a while and I couldn’t be happier! The service is super reliable, they are super responsive, and the app is easy to use. It’s a fantastic, sustainable way to get around whether for commuting or quick trips in the city. Highly recommended!

Na Va

Used Urban Connect for hiring a car from their Tesla fleet and was very pleased with their level of service. The app thought of everything I needed, from handling the car, instantly receiving chat support replies, and details laid out very transparently (unlike other car hire companies which hide the final cost for example). Will gladly use the service again

Bora Guden

I had an all-around wonderful experience with Urban Connect. Not only did the rental work as advertised, the customer support was absolutely stellar. I ran into an expected problem and Urban Connect went above and beyond in helping me resolve it. A huge thank you to Jana for her kind help! I will definitely rent with Urban Connect again and I recommend the company to everyone who considers using it.

Jozef Janovský

Urban Connect provides a super useful solution to my everyday commute needs and any ad-hoc transportation needed. I was extremely satisfied with the quality of the cars, including cleaning! I am definately going to be a returning customer and in summer time will make use of the bikes as well. P.S. customer service and support is also really helpful.

Sebastiao Carvalho Martins

great service. Juraj helped me both times to finish my ride, because the car didn't recognize that the keys and cards were inserted to finish the ride. It was quick and easy. Thanks Juraj

Andy Pada

The worst experience ever with a worst customer service. I was standing in front of the vehicle and the app said that the car is being used by another user currently. The customer service was not working at all. Do not use it if you do not want to ruin your day. Updated: received a call from support they explained me the issue and appologised. Changed the stars from 1 to 4. Well done by contacting me.

Auris