Insekta Schädlingstechnik GmbH
Neuhausmattweg 17, 3512 Walkringen, Switzerland, Walkringen
+41 31 331 01 50
insekta.ch
Unfortunately, I haven't heard from them in weeks, and they're unreachable. The only time someone came by was at a time I'd repeatedly mentioned I was unavailable (online meeting), but of course, the employee was standing right there at the door! (July 30th - 10:00 AM!) The marten is still happily roaming around, even WEEKS later – it seems no one at this company cares that the carpenter is also ready to start work. Oh well – I hope management gives the job to someone else.
The technician who was scheduled to arrive passed the job on to a colleague, who informed me of this by phone before his visit, which I found very pleasant and reassuring. He was a very friendly and efficient man who quickly grasped how to resolve the wasp problem in the roller shutter box and the facade insulation. He explained everything to me and then helped me determine where other wasps might be coming from in an enclosed space and how I could prevent them from entering further free of charge. At the end, he explained how the invoice amount was calculated and also provided me with a work report. An entirely positive experience! 👌 Thank you very much!
Not recommended! The exterminator initially refused to even look at the apartment. We called again and insisted that the problem be assessed inside the apartment. In the end, Insekta was unable to resolve the issue. After some time, we discovered and removed the source of the infestation ourselves. However, the bill from Insekta for 200 Swiss francs arrived very quickly. Thanks for nothing...
The fly infestation needed to be addressed in 2021. Mr. W.... from the Bern branch inspected everything on-site, and we discussed the problem. A quote of just under CHF 2000 was subsequently sent, which was then commissioned. Initially, it was stated that the treatment should not be carried out below 10 degrees Celsius. On the scheduled day, one of the employees was absent due to illness, so the appointment could not be kept, for which I fully understand. A new appointment was quickly arranged, but there was snow on the roof that day. Nevertheless, the treatment was carried out. Unfortunately, I was unable to be present; my wife received the men. The following sunny day, it quickly became apparent that the discussed problem areas were infested with hundreds of flies. Unfortunately, these areas were not treated at all. After several requests, these areas were also treated as a courtesy (only from the outside with lances taped together, thanks to duct tape). After each treatment, the apartment had to be thoroughly cleaned due to spillage of the product and sloppy work; even the trim around the skylight was affected. Unfortunately, in September 2022, it became clear that the work, which the two employees had completed in approximately three hours for just under CHF 2,000, was unsuccessful and provided no solution. The fly infestation persists, and we are now struggling with it using Landi products. According to Mr. W.... from Insekta, who stated this during his initial visit, we should have been free of the fly problem for three years. However, when we contacted Insekta via Brüttisellen in September 2022, we were informed that the current situation was normal. I would appreciate a statement from Insekta and perhaps a further solution.
I am very satisfied with the work of Mr. Wälti from the Bern branch. We had been battling a flour moth infestation for weeks, and Mr. Wälti quickly and cost-effectively got it under control! Thank you so much!!!
Insekta was unable to resolve the problem and has since refused to honor the warranty. From relatively early on, there seemed to be no interest in fixing the issue. Insekta's business model appears to be based on empty promises and a lot of talk, but not on actual performance.