SWISS TRADE GROUP AG
Chamerstrasse 176, 6300 Zug, Switzerland, Zug
+41 76 386 54 91
Monday: 09:00 to 18:00
Tuesday: 09:00 to 18:00
Wednesday: 09:00 to 18:00
Thursday: 09:00 to 18:00
Friday: 09:00 to 17:30
Saturday: Closed
Sunday: Closed
I ordered a tuning chip on April 21, 2024, but it never arrived. Despite repeated emails and promises to send a new chip, it hasn't arrived yet. Ms. Christina Schwerin hasn't even responded to the last four emails. This company doesn't offer customer service. I'll probably have to take legal action to collect the money. I thought it was a reputable company, but I'm not sure how to do it...
Over a month and a half ago, I ordered my tuning chip. The promised three-day delivery time quickly stretched to two weeks, only for me to be informed that my delivery address was incomplete and that my package would have to be returned. I've received no response to my numerous customer support inquiries and have now been waiting a month and a half for my €89 order. Perhaps a negative review will finally get me a response.
The worst service and no delivery whatsoever. I ordered an e-scooter module from Tuning Chip in September 2023 and paid €129. I've sent countless emails and tried calling them ever since. I haven't received a single response. The module wasn't delivered and I haven't received a refund. A complete scam!
Highly recommended, very friendly.
Gladly again thanks
Great company!