Q3 Software AG — Zytgloggelaube 2, 3011 Bern, Switzerland

Las actualizaciones son una molestia; Desde que me convertí en editor (hace 3 años), ninguno ha trabajado de inmediato. Implica llamadas telefónicas de ida y vuelta, emisión de tickets y aproximadamente 4 horas de trabajo adicional para la empresa cada vez, lo que actualmente incluso paraliza la producción. El servicio al cliente es increíblemente lento; Un buen servicio es otra cosa. (Y, por cierto, el sistema ni siquiera se ejecuta en dispositivos Apple).

Sacha Jacqueroud

He estado usando el software durante unos 10 años. Ofrece muchas opciones de personalización y es fácil de usar. La capacidad multicliente me permite gestionar la contabilidad de varios clientes. Al ser una empresa suiza, la asistencia es sencilla y usted sabe quién es su persona de contacto. Además, puedes sugerir mejoras. Definitivamente puedo recomendar el software.

Tony Aemmer

Llevamos más de 15 años utilizando el software Q3 en nuestra empresa. El software es sencillo y está claramente estructurado, lo que facilita su aprendizaje y uso a los nuevos usuarios. Personalizar varias funciones también es sencillo, lo que nos permite adaptar el programa a nuestras necesidades específicas en cada momento. Si algo sale mal, nuestro soporte telefónico y por correo electrónico es rápido y eficiente.

Michael Müller

The software is quite good and easy to use. The support, however, leaves much to be desired. We've been customers for over 10 years, and yet we rarely receive proper help. We're expected to forward inquiries about technical errors (bugs) to their technicians ourselves. Why is that? Am I supposed to make the bed in the morning too? The software is worth its price, in our opinion, but the support... well, I can't think of anything positive to say about it.

Marcel Burri

We've been using Q3 software for many years. We don't use all the packages, but the ones we need are perfect for us. The applications fulfill our needs, and we're completely satisfied with them. The transition to QR invoices went smoothly thanks to the excellent support; we were one of the first to use QR invoices in our municipality... If anything isn't clear, the support team is there to help us, even with simple questions. We're happy to recommend this software.

Werner Büeler

We've been using Q3 for over 20 years (back then on MS-DOS), and today we manage it for over 30 clients. In recent years, several useful and powerful features have been added (e.g., filtering, importing bank data, customizing/modifying printouts, exporting/importing, etc.). The software is modular; you only order what you need, from simple club accounting to a comprehensive ERP system. It's client-supporting and, for some time now, also network-compatible. It's easy to learn, with much of it being self-explanatory. The annual license fees are reasonable considering the range of features. We can wholeheartedly recommend it.

Martin Schüpbach