MHZ Hachtel & Co AG
Eichstrasse 10, 8107 Buchs, Switzerland, Buchs ZH
+41 848 471 313
mhz.ch
Lunes: 08:00 to 12:00
Martes: 08:00 to 12:00
Miércoles: 08:00 to 12:00
Jueves: 08:00 to 12:00
Viernes: 08:00 to 12:00
Sábado: Closed
Domingo: Closed
No realmente centrado en el cliente. No interesados en ofrecer soluciones a sus clientes finales y más bien centrados en (sus) problemas. La persona con la que hablé parecía abiertamente aburrida cuando le pregunté sobre soluciones de cortinas personalizadas.
Excelentes productos, gran selección, servicio al cliente confiable. Con mucho gusto volvería a realizar el pedido. 💋👍 ¡Gracias por las persianas plisadas! …
Excelente servicio al cliente con un tiempo de respuesta rápido. Necesitaba zapatas tensoras nuevas para un estor plisado MHZ viejo y me las enviaron de forma gratuita e inmediata. ¡Gracias!
Super friendly and competent service from Ms. Kristina Kaufmann. She replaced the cords in my two pleated blinds within an hour on the same day. Top service and a great product! I'm enjoying them again very much; thank you again to everyone!
After three follow-up emails requesting a simple price list, I received only an aggressive reply asking for my customer number, which I don't have since I specifically wanted to know the prices. Since then, I've received no further response despite my follow-ups. This is completely unprofessional and suggests opaque and discriminatory pricing practices.
We've had these pleated blinds for decades; they're truly second to none. Recently, a consumable part broke. The service was sensationally fast; the replacement part arrived within a few days, and everything was repaired quickly. Now that's what I call good products: functional and durable because they can be repaired even after years. I highly recommend them.