Frank Türen AG — Bürgerheimstrasse 12, 6374 Buochs, Switzerland

Mi experiencia con mi apartamento: El marco de la puerta de entrada del apartamento se instaló torcido, lo que provocó que la puerta se cerrara sola. En todas las puertas interiores, los tornillos de las bisagras estaban tan torcidos que el revestimiento de la superficie de la puerta se deformó o incluso se agrietó. Los instaladores amigables cambiaron las puertas y los marcos completos sin ningún problema, pero tanto para mí como para Frank Türen fue bastante complicado. Estoy satisfecho con la calidad de fabricación de las propias puertas. Es una pena que se tomen tantos atajos cuando se utilizan instaladores externos para los trabajos de montaje. Y, por supuesto, ni siquiera se lleva a cabo ninguna inspección como espera la empresa. O que simplemente esperan que el cliente no note los errores. Desafortunadamente, experiencias como estas dejan una mala impresión en los clientes.

Patrick 176

¡No puedo confirmar en absoluto las críticas negativas! Tengo una nueva puerta de entrada con biometría venosa de Frank Doors y estoy muy satisfecho. La naturaleza amigable y siempre servicial de todas las personas con las que he tratado en Frank Doors hasta ahora también es algo que no se encuentra a menudo... Considero encomiable la fuerza innovadora de esta empresa y estoy emocionado de ver qué más se le ocurrirá a Frank Doors en el futuro. ¡Avanza!

Michael

El mejor proveedor de puertas profesionales. Asesoramiento de primer nivel por parte de verdaderos profesionales. Los recomiendo mucho.

Linus Oertli

Dear Frank people; there's no point in getting you a new, clean Google account. Word has already spread about your reputation ;-) "Attention: humorous entrepreneurs starting up. Greetings from Central Switzerland." What an excellent title for a real-life documentary on Swiss television. It must have come about during Carnival season, with the help of 34 liters of beer, the funny idea of testing customers to see how far they can go. So absurd that it can't be serious. Or can it? The job was to repair an interior door. The hinges had to be adjusted. It took less than 10 minutes. Net. But what I gather from the report must have come from another construction site. Or another planet. The location of the minor repair is Lucerne. The company headquarters is in Buochs. 10 minutes drive time, 12 kilometers away. For normal people. People from Central Switzerland might calculate differently. The route will be important later ;-) Position 1. 5/4 hours for 10 minutes of work. Even with the best Bordeaux, I wouldn't think of charging an extra hour. It was around lunchtime. Maybe this is part of it. No, that can't be right. Yes! Item 2. Administration; CHF 40. I ask. Frank says it's for recording my name and address. Silence. I'm speechless. I have a very simple name. I ask again; QUOTE "...that's because the order is being handled so well." I have everything in writing via email, otherwise I wouldn't believe it myself. So, as a customer of a door company, I pay CHF 40 so they can record my name and address correctly. Like at a lawyer's. Only without the coffee and without a tie ;-) Onward; Item 3. And here you have to take a closer look. Kilometer 42, at CHF 2.30 per kilometer. I looked out. The mechanic, who did a great job and was super punctual, didn't show up in a Lamborghini or a McLaren. But perhaps the glass of beer from Carnival night was simply the starting point for the brilliant idea of testing customers. I'll probably never know. But of course, I'll never pay such a bill either. It's a shame that companies still allow themselves such exploits today, in 2018. Word will get around. The wheat will be separated from the chaff, and the honest and sustainable businesspeople will be able to survive. And only they. Such blunders never led to success. What a pity.

banksster