Fust — Blümlisalpstrasse 61, 3627 Heimberg, Switzerland

Cuando fui a recoger una lavadora que había pedido online, un amable empleado me informó que no estaba en stock. Estaba consciente de la situación engañosa en la que, a pesar de que la lista indicaba que el artículo estaba listo para ser recogido, en realidad no estaba disponible porque el modelo de exhibición también estaba incluido en el inventario. Dijo que se trataba de un problema conocido. Cuando yo, como cliente, me encargo de la selección, el pedido y el pago, la descripción general del inventario del minorista debe ser precisa.

Heinz Krebs

Consejos muy amables y profesionales del Sr. Shahini, que recomiendo encarecidamente. Necesitaba una vitrocerámica nueva y compré una usada, en perfecto estado, por casi la mitad de precio. Gracias por la venta honesta y espero conseguir otra ganga pronto.😃…

Tobias Tang

El personal ofrece excelentes consejos, es amable y servicial. En particular, quisiera destacar la dedicación del Sr. Crooks. Su experiencia y habilidades de servicio al cliente son excepcionales. Los precios de Fust son absolutamente competitivos con los de los minoristas online.

Jeronimo Reichmuth

I was just at FUST in Heimberg... and finally succeeded in purchasing Melitta cartridges. Mr. B. SHANINI - a competent, very friendly, and immensely dedicated salesperson made it possible. I'm receiving these important cartridges by mail. Mr. SHANINI - thank you very much - it couldn't be better! Greetings from Thun - JE - 🏠🙏☕️😉

JEANNETTE EUGSTER

Once again, an excellent experience at Fust! We have been customers of the Heimberg store for years and have always been received with great friendliness and competence. The advice is personalized and professional, and the after-sales service is exemplary. That's why we always come back!

Barbara Bastos

We had a problem with our coffee machine, which we bought from Fust nine months ago. The warranty claim was rejected due to limescale damage, even though the salesperson in Heimberg assured us that regularly changing the Brita filters made descaling unnecessary. The slogan "Fust – and it works" unfortunately doesn't apply in our case. The inadequate advice and service are disappointing. Fust offered CHF 100 for the repair, which would have cost CHF 256. We're sending the machine back unrepaired and will avoid Fust in the future. We'll buy our next coffee machine online. I received a response to my review, but I haven't received any replies to my emails. So much for "we'll learn from this." It's easy enough to just type up that standard text. I'm glad there are other suppliers besides Fust. I've never experienced such customer-unfriendly service as Fust.

Florian Schwab