JYSK Heimberg — Gurnigelstrasse 38a, 3627 Heimberg, Switzerland

Personal amable, muebles y decoración del hogar a precios económicos.

Christos Moschos

Buenas ofertas, un poco abarrotadas.

Natalie (Marigoldsloft)

No le doy una estrella a esta tienda. ¡Desafortunadamente, tengo que dar uno para dejar una reseña! La forma en que nos estafaron es simplemente increíble. Dos colchones de 200x90 cm – "Sí, los tenemos, puedes llevártelos ahora mismo". Comprobé todo en la caja y todo parecía estar bien. Cargué los colchones. Ábrelos en casa, déjalos ventilar, colócalos en el armazón de la cama, ¡no caben! Genial, un sábado por la tarde. Llamé, pero realmente no me ayudaron. Cuando volví a llamar, un vendedor me dijo que tendrían que deducirme el 20% del precio de compra si los devolvía. Después de mucho ir y venir, le sugerí que llamara a Interlaken, porque me había dicho que tenían dos colchones del tamaño adecuado. ¡Qué inconveniente! A nadie le importó que tuviera que volver a transportar los colchones después de desplegarlos. Ninguna disculpa, ninguna compensación. Prefieren culpar a sus compañeros del error que trabajar en equipo y actuar de forma competente. Nunca volveré a poner un pie en esta sucursal. Prefiero ir a Interlaken; el servicio es claramente mejor.

Ford Performance

I called 12 times during working hours, on several days at various times. I left messages on the answering machine twice, requesting a callback. I ordered a bed frame online and haven't received a confirmation email, despite using the correct email address. At the Heimberg store: The male employee couldn't even greet us after we female customers waited 17 minutes (!!) at the checkout to pay. The store was in complete chaos. All the employees were unloading, no one was at the register, and everyone was out in the back smoking. Very disappointing. And I'm still waiting for a callback.

DANIELA TANNER

It's actually a great store to shop in. Unfortunately, an item I came specifically for, which was listed as available online and confirmed upon inquiry, was nowhere to be found. I had to buy something else, and it would have been great if they had offered me at least a small discount.

Branco Stark

Jysk is a disaster – NEVER AGAIN. I spent over CHF 1,000 on an order (beds, mattresses, blankets, etc. for a rented apartment/shared flat). The bed was delivered, but the slatted frame wasn't. Customer service claims everything was delivered – which is simply not true. A bed without a slatted frame is unusable. Since then: no response, no solution, no responsibility. This is no way to treat customers. I will never buy anything from Jysk again and will advise everyone I know against it. I have never experienced such incompetence in Switzerland.

Fabienne Trachsel