Oekoboiler Swiss AG — Mülacher 6, 6024 Hildisrieden, Switzerland

Súper👍…

Jose Adrian Lopez Rodriguez

Instalé una caldera ecológica (300 L) hace unos dos años y estoy muy contento con mi elección. Es un electrodoméstico energéticamente eficiente y con un rendimiento excelente. En mi familia somos cuatro y te puedo asegurar que siempre tenemos mucha agua caliente. Recientemente tuvo un problema menor que el Sr. Giuseppe pudo resolver rápidamente, incluso durante el fin de semana. Por lo tanto, máxima puntuación tanto por su capacidad de respuesta como por el producto en sí. Lo recomiendo mucho.

Fabio Zappone

¡Estamos completamente satisfechos con nuestro nuevo Oekoboiler! Recibimos un apoyo muy profesional desde el asesoramiento y la búsqueda de soluciones: la sustitución de nuestra antigua caldera se organizó de forma rápida y sencilla. La caldera nueva funciona perfectamente y es mucho más eficiente que la antigua. La instalación también se realizó sin problemas y con mucho cuidado. Muchas gracias a todo el equipo de Oekoboiler por la solución orientada al cliente y el servicio de primera clase. ¡Podemos recomendar Oekoboiler de todo corazón!

Lean Van der Merwe

Our Oekoboiler broke down on the very last working day of the year – a particularly inconvenient time when you wouldn't normally expect any support. So I was all the more pleasantly surprised by the exceptionally friendly and helpful contact I received over the phone. From the very first conversation, I felt that my concern was being taken seriously and that they genuinely wanted to help. Despite the end-of-year stress, I received immediate assistance. No long waiting times, no complicated procedures – simply straightforward and customer-oriented. Within just a few hours, a technician was at our door. He worked very professionally, explained the problem clearly, and was able to fix the defect quickly and permanently. I would especially like to emphasize the company's goodwill: Although the damage was outside the warranty period, the repair was handled without any additional costs. This kind of attitude is rare these days and demonstrates that customer satisfaction is truly a priority at Oekoboiler. I am absolutely thrilled with the entire experience – from the initial contact to the resolution of the problem – and can wholeheartedly recommend the company and the product. Thank you so much for your outstanding work!

Christian Wille

Excellent service. We bought a boiler three years ago. Recently, a probe failed. Despite the warranty having expired, Okoboiler came all the way to Basel to replace the probe – free of charge. Very good customer service; we highly recommend them.

Stephane Wolf

I would particularly like to commend Oekoboiler's goodwill: Although the damage occurred outside the warranty period, the repair was organized and carried out at no additional cost. Furthermore, it cannot be ruled out that the defect in the fan was also related to neglected filter cleaning – which makes this fair and straightforward solution all the more appreciative. A special thank you to Mr. Wasem: Although he is actually a customer service representative, he also understands customer service and carried out the repair himself. Such customer-oriented cooperation is rare these days. For me, this clearly demonstrates that customer satisfaction is truly a priority at Oekoboiler.

Daniel Messerli