Dexcom International Limited, Athenry, Zweigniederlassung Horw — Allmendstrasse 18, 6048 Horw, Switzerland

Dexcom siempre responde los correos electrónicos el mismo día. Nunca tuve problemas con los pedidos estos 3 años. Una vez necesité un reemplazo y hablé con un apoyo que también tiene diabetes. Su equipo es increíble.

Anastasia Isachenko

Súper

A.K. F.

Cambié al sensor G7 a principios de diciembre de 2025 y me comuniqué con el servicio de atención al cliente de Dexcom en Horw al respecto. La experiencia fue excelente: recibí toda la información que necesitaba en poco tiempo y sentí que me trataron con amabilidad, experiencia y respeto. ¡Gracias! Llevo un mes usando el producto y estoy completamente satisfecho. El sensor proporciona datos de forma fiable y se comunica perfectamente con mi bomba de insulina.

Marco Messina

Unfortunately, my experience with customer service wasn't very good. I also had to switch from Freestyle to Dexcom 7. In 2025, I got a new endocrinologist, a new long-term prescription, and in January I received a delivery with a new receiver, even though I already had one receiver and enough sensors for the whole of January. Customer service said my endocrinologist had arranged it that way...? Further correspondence was useless; that's just how it is now, was the response. The patient still has to pay! As someone else already mentioned, it's important to avoid automatic ordering (cancel in writing). So, after over 15 years with type 1 diabetes, I wish you all the best, and above all, good health.

Thomasito

I've lived in the Apple ecosystem for over 40 years. So, my world collapsed when, at the end of September 2025, I realized my long-standing glucose monitoring system hadn't made the leap to Apple's new system. Thankfully, I did some smart research and discovered the Dexcom G7. A whole new world. Now we're working in harmony again. Me, my iPhone 17, and my Apple Watch. I'm incredibly happy. Life is better—and longer—without the constant monitoring stress. My advice: Apple users, switch. Martin Schuppli, 71, Walenstadt SG

Martin Schuppli

Switching from Libre 3 to Dexcom G7 was definitely worth it! While the battery life is shorter, the G7 is much more reliable. And there are almost no dropouts in the readings. Another remarkable feature is that the reader and the app on my phone can be used simultaneously. Completely satisfied!!

Bernd Kästner