Hapimag Resort Interlaken
Höheweg 95, 3800 Interlaken, Switzerland, Interlaken
+41 33 828 91 00
hapimag.com
Limpio, cómodo y céntrico! El servicio de habitaciones es sólo según sea necesario/solicitado y no diariamente. Debe llevar la basura y el reciclaje a un lugar al aire libre. En la habitación falta la cocina, la estufa con lavavajillas y el microondas. Piscina y jacuzzi en el lugar, ¡de primera categoría! Falta el gimnasio pero supuestamente estará disponible el próximo año. En general, un lugar fantástico y bien gestionado.
¡Lo más cómodo! ¡La ubicación central y la impresionante vista son inolvidables!|¡El personal es muy amable y acogedor!|El desayuno necesita mejorarse un poco, pero el apartamento que da a la calle es increíble... ¡la cocina está bien equipada!|¡Realmente disfrutamos de nuestra estadía y nos encantaría volver!
A unos 10-15 minutos a pie desde Interlaken Ost. La vista frente al hotel es hermosa y el personal es amable. La habitación era decente, con un baño y un aseo separado. También tenía una cocina totalmente equipada, ideal para cocinar. Sin embargo, la habitación tenía un olor notable, lo cual era un poco desagradable.
We stayed at a 2 bed room apartment with sofa bed in the living room. The staff were friendly and helpful. Please mind there is no daily house keeping as it is actually apartment type not regular hotel room. The apartment’s kitchen was adequately equipped. Good for long stays with children. The location and the view are superb.
I highly recommend this resort! The front desk staff and servers were warm, polite, and genuinely attentive. The service was proactive and made us feel very welcome. Our room was extremely spacious, clean, and comfortable — a perfect place to relax after a day of exploring. The breakfast included in the room rate offered a wide variety of options and everything was high quality. The resort is conveniently located near the town center, with plenty of shops and restaurants within walking distance. There is also a bus stop right outside the resort, with buses running every 30 minutes to the train station and main attractions by the lake. Upon check-in, guests receive a city pass, which allows free access to public transportation within the city. Overall, this resort exceeded our expectations in every way. I would absolutely stay here again!
Avoid at all cost - im a level 18 google reviewer. Checking in experience - the receptionist with the glasses doesnt know how to smile, she lack the hospitality warmth vibes. And the way she speaks gives typical cold swiss vibes. Then she Should not be placed or worked at front desk. But she smile at others. Im asian, and interlaken has many asian visitors. Is she racist that she smile at others but not to me? Steam room - take note that this resort charge 17chf for a bathrobe when other resort or hotel give it for free! Room - the worse ever. Firstly, their information on website is misleading, 2 rooms means 1 bedroom and dirty sofa bed full of dust mite at the living room. So if you are family or 2 couples or group of people, you willl need to take the 3 bedder room. The layout is weird, the shelves are bolted in spots where it can be hazardous for people who are 1.65m and above. Entire ambience is not giving resort. Pillows - one pillow per bed, it’s uncomfortable and if you want more, you can take from the store room which is full of dust - no thanks. Mattress - nothing 4 stars about it. Below the bed, dusty and dirty. Housekeeping - they dont provide such thing. Maybe cos they are under private equity company, so they do away without the important part of a hospitality service. Toilet - clogged, bath towels are so thin it can be mistaken as floor towel or hand towel. Wow a four star resort - they should learn from other four star resort to see what is four star resort like. Liquid shower Soap was given less than 50% of the bottle. Maybe in their mind, one squeeze is enough. Like i said they are stingy. Kitchen - cutleries and utensils are good. Their liquid dishwashing soap must have been mixed with so much water - its diluted and you end up using more to clean well. I think they are really on budget and stingy mode. We wrote an email with out feedback expecting some actions - no one reply. LMAO. I will never ever come back to hapimag again.