Gallery Metropole — Höheweg 37, 3800 Interlaken, Switzerland

Gracias a “On y Etsuko” por brindarnos el mejor servicio al cliente. Fueron muy dulces y pacientes. Si estás en Interlaken y quieres disfrutar de una excelente experiencia de compras, ven a verlos. Me encanta que nos ayude con el reembolso de impuestos en el acto.

Pommy P.

Excelente servicio de Natasha – Galería Metropole, Interlaken Natasha fue increíblemente servicial y amable durante la compra de un bolso Longchamp. Ella fue paciente, profesional e hizo que la experiencia fuera agradable y memorable. ¡Gracias por el maravilloso servicio!

Teyah Slim

Excelente tienda para comprar un reloj Tissot. Entré y el hombre me dejó probarme el reloj que tenía en mis ojos. Le dije que volvería más tarde después de decidir si compraría un Seiko y aun así aceptó el descuento del 20%. Este precio es mejor que el de otra tienda de la misma calle que también vende Tissot. La otra dependienta te mirará raro si pides un 20 % de descuento y dices “bueno, supongo que entonces tendrás que comprarlo allí” ¡y eso es exactamente lo que hice! Todo el personal fue muy servicial y amable. Me quitaron varios enlaces y me explicaron cómo funciona la compra libre de impuestos y cómo funciona el reloj. La caja del Tissot también es muy bonita y viene con un interesante libro sobre la historia de la empresa.

Adam Kimbrough

Had a wonderful experience with Natasha! She helped me pick my first Tissot! Perfect birthday purchase! Natasha was amazing!

nupur pathak

There are about 7 shops of the same name, we visited the shop nearer to Interlaken West station. Was served by both ladies who are very well verse with their products. And able to provide the best deal, they can offer. Keep up the good work, and is not easy working oversea.

Kent G

My friend and I purchased watches from this store when we were visiting Interlaken and the staff were friendly but maybe a bit confused because we bought our items in individual transactions, yet they were happy to apply the tax discount since we were foreigners. They pre-filled our duty free forms (which was encouraged and we had to pay a fee for this service) and they charged us the tax-free rate for our watches on the day. Allegedly, all we had to do was drop off the completed form at the airport - which we did when we left Switzerland. However after arriving back in our country this month, the store has charged the tax amount separately to our cards so we emailed them to enquire why and they said they had received the form back from customs without the required stamp. We were very confused because we had not only paid extra for their pre-filled form (so it should be correct) and followed their instructions to drop off at the airport, yet have still been charged the tax amount. We don’t think this is fair at all but can’t do much since the customer service team’s only suggestion is to fill out a new form and go to our consulate to get it stamped and then posted to their shop in Switzerland. This is a lot of work since we don’t live near the consulate at all. If you want to buy a watch from this store, we recommend you AVOID paying for their pre-filled form and instead go through the normal process to claim back your tax at the airport.

Joanne Fernandez