Tekno Parts Ltd — Keltenstrasse 19, 2563 Ipsach, Switzerland

¡¡El mejor!!

Tomasz Drozdzal

Mi contacto con el Sr. Bertholet fue muy agradable. Recibí toda la información solicitada de forma rápida y detallada. Al contrario de lo que opinan otros críticos, esto tampoco fue un problema para un particular. ¡Gracias!

Janik

Una falta de respeto, el que me quita el tell y el que me guió más lejos es el que habla medio alto alemán, ni siquiera sabe hablar bien y no comprueba nada. No se recomienda nada, lo siento, simplemente rompa el informe.

Kevin Bonta

⭐☆☆☆☆ The customer service is absolutely appalling. I didn't even have to go to the store in person – it was clear from the phone how disrespectfully potential customers are treated. I was met with unbearable arrogance, as if they were doing me a favor by even answering. No willingness to help, zero professionalism, and a complete lack of respect. If the way they treat potential customers is this bad, I don't even want to imagine what it's like after a purchase. Stay away from this store. A complete disappointment.

Pedro Gonçalves

Extremely unfriendly and absolutely unhelpful. Since I ordered a product from another source (a Swiss company) that apparently doesn't source its parts through the importer, there were discrepancies. I tried to clarify the situation via email. Due to incorrect information from Tekno Parts, I then ordered the wrong part again from the "wrong" website, which is also illegal to use. I then got in touch with a dealer who simply tried to brush me off and offered no help, alternative products, or solutions. Even though these existed. It's a real shame that customers are treated this way. From now on, I will be extremely careful to ensure I never have anything to do with Tekno Parts again. It's a real shame, and therefore I absolutely cannot recommend them. I lost a lot of money simply because my initial inquiry wasn't even properly read, and I was given some unfounded story.

Dennis

TEKNO PARTS LTD is a very good company! Excellent products! Customers receive competent and personalized advice. Orders are prepared and delivered on time. Attentive and friendly staff. A great experience! Keep up the good work! I'll gladly order again! Christof Kipfer

Kipfer Velo-Solex Werkstatt Thun