New Yorker — Bernstrasse 9, 3421 Lyssach, Switzerland

Hermosa tienda con ropa preciosa. Compré un par de pantalones, pero desafortunadamente la cajera no pudo pagar con su teléfono y hubiéramos tenido que esperar a que retirara el efectivo. Por suerte, otra vendedora vio esto y abrió una segunda caja registradora. Gracias a ella, eso significó que no tuvimos que esperar, ¡especialmente porque ya llevábamos 5 minutos esperando! 🙏🏻

Mel

¡Excelente servicio en New Yorker! Melisa fue muy amable, servicial y realmente se tomó su tiempo. Gracias a ella, ir de compras fue un verdadero placer. ¡Muchas gracias!

anis rqz

Tenía muchas ganas de recibir mi nueva prenda, pero cuando llegué a casa, descubrí que la etiqueta de seguridad todavía estaba colocada. Eso no debería haber sucedido. Ahora tengo que hacer un viaje especial de regreso a la tienda para que me lo quiten, lo cual es increíblemente inconveniente y frustrante, especialmente cuando tienes poco tiempo. Cuando compro, espero que se revisen estas cosas. El producto en sí es encantador, pero esta molestia innecesaria arruinó por completo la experiencia de compra.

V M

Feedback on Service Quality! Dear Sir/Madam, I would like to share some comments regarding the service quality at your branch in the New Yorker shopping center. Unfortunately, during my last visit, I found that the behavior of the staff did not meet the expectations I have for a company of your reputation. The interactions with the staff were marked by a remarkable lack of friendliness, which gave the impression that customers were not welcome. However, respectful and helpful service is fundamental to a positive customer experience and should be a top priority for your company. Furthermore, I noticed that the staff's attire did not reflect the professional image one would expect from a reputable brand. Their clothing gave the impression that it would be more appropriate for an adult store than a fashion boutique. This could not only damage your company's image but also deter potential customers. ``` I recommend that you review both your staff training and your dress code policy to ensure that both the quality of service and your brand presentation meet the standards your customers expect. Thank you for your attention. I hope you will take this feedback as constructive criticism and implement the necessary measures.

Jeremy Fuhrer

Not the store with the most selection but it's ok. Staff not very present but on request ok

Benoit Arnould

Unfortunately very unfriendly, wanted to try on a dirndl unfortunately the deputy branch manager did not separate the bust so I could not try on the dirndl which was very regrettable

Michaela Bacher