Rema-Maschinen
Brunnernstrasse 19, 8867 Niederurnen, Switzerland, Niederurnen
+41 55 610 26 20
remamaschinen.ch
Tuve una experiencia muy positiva con REMA; sus costos eran transparentes. Pedí el ascensor con entrega e instalación y todo salió perfecto. Desde la consulta inicial hasta la fecha de entrega, todo fue de primera. La entrega y la instalación también fueron excelentes. El equipo de instalación fue muy amable y competente; Trabajaron limpiamente y me explicaron todo detalladamente respecto a operación y mantenimiento. ¡Puedo recomendar altamente REMA! Con mucho gusto los volvería a usar...
En 2025 compramos un elevador de coches de 3500 kg de Rema y lo recogimos nosotros mismos in situ. La comunicación siempre fue sencilla y directa. Todas las preguntas que tuvimos fueron respondidas de manera rápida y constructiva. Así que, en mi opinión, si estás buscando comprar un elevador de coches o un equipamiento de taller de forma sencilla, rápida y a un precio atractivo, has llegado al lugar indicado.
Tuvimos un problema con un elevador de tijera. La asistencia telefónica fue rápida y amigable, pero desafortunadamente no pudo resolver el problema. Poco tiempo después pudieron ayudarnos in situ. El ascensor ya vuelve a funcionar perfectamente. Grandes personas que saben lo que hacen. Fantástico, ¡muchas gracias!
Our personal experience with Rema-Maschinen AG, Niederurnen: The attached photos of the lift installation speak for themselves; we do not recommend them. During the installation work by this company, numerous tiles of the new flooring were damaged by unprofessional drilling and assembly work – yet the lift was subsequently installed by this company on top of the many damaged tiles. A proper, professional installation looks very different! Since the reinstallation, the lift has also been making loud grinding noises, and not all of the lift's attachments were installed. Exercise particular caution regarding advance payments! Despite immediate notification of the defects and the opportunity to have the damage repaired by the responsible company, Rema-Maschinen AG refuses to take responsibility for their extremely substandard work and to rectify the significant damage they caused. The conclusion from our experience with this company: Untrustworthy, unprofessional installation, the customer is left to bear the costs and damages caused by the company. No customer-oriented approach. The contractor collects 100% payment before providing the service and then ignores any subsequent issues. The entrepreneurial risk and installation errors are completely shifted onto the customer – secured by the required 100% prepayment.
My experience was excellent – everything went smoothly, and I felt completely at ease. The service was friendly and professional. I would definitely be happy to come back!
I've shopped at Rema twice, buying a total of three machines. Excellent value for money! The pickup date was kept. The goods were ready, and the man in the warehouse was extremely friendly and helpful. The installation instructions are somewhat sparse, so they're not for the novice. The customer service on the phone leaves a lot to be desired, as no callbacks are expected. Several inquiries by phone came from the buyer, and friendliness is apparently not a top priority. Therefore, my advice is to order early enough, as it can take a while. All in all, it's quite good, and since it's ultimately about the product, I would shop there again.