Amavita Apotheke Oberengstringen
Im Zentrum 1, 8102 Oberengstringen, Switzerland, Oberengstringen
+41 58 878 21 50
amavita.ch
Lunes: 08:30 to 18:30
Martes: 08:30 to 18:30
Miércoles: 08:30 to 18:30
Jueves: 08:30 to 18:30
Viernes: 08:30 to 18:30
Sábado: 08:00 to 16:00
Domingo: Closed
Personal muy amable y atento.
Personal muy amable y competente. La tienda está limpia y muy bien expuesta. Esto también se aplica a los escaparates. Desafortunadamente, siempre hay clientes que dan una calificación de 1 (sobre 1). Esto suele suceder por frustración. Sólo ven un defecto en lugar del panorama completo. Ya he escrito varias reseñas; lo peor es un 0,3 (sobre 1).
¡Quiero felicitar enormemente a la farmacia Amavita en Unterengstringen! En particular, la Sra. S. Mathew me ha ayudado varias veces en situaciones difíciles, siempre con gran competencia, amabilidad y paciencia. 🥰 Inmediatamente se nota que ella hace su trabajo con corazón y realmente se toma el tiempo para encontrar la mejor solución para sus clientes. Su asesoramiento experto me ha sido de gran ayuda en varias ocasiones y siempre me ha dado la tranquilidad de estar en excelentes manos. Una farmacia donde te sientes bienvenido y comprendido. ¡Muy recomendado! 👏👏👏
Since moving to Oberengstringen, the Amavita Pharmacy has been a reliable resource for me – for many years I always felt well-advised. Even during staff changes, I remained a regular customer because I trusted the location. Lately, however, I have unfortunately had repeated negative experiences with the new team. I didn't feel taken seriously and was particularly disappointed that my concern wasn't discussed discreetly, but rather in an inappropriately loud manner in front of the entire sales area. This made me feel disrespected – especially in a place where people often come with health or personal problems. When I tried to address this experience with objective and constructive feedback, the response was unprofessional. Instead, I was loudly reprimanded in front of other customers – with the statement that my perception was wrong. Furthermore, I found the body language of some employees (judging glances from above) inappropriate and lacking in empathy. I find this regrettable, because sensitivity, discretion, and social skills are particularly important in a pharmacy. I sincerely hope that my feedback will contribute to improving the quality of customer service – because I have always enjoyed being here.
Always excellent advice; they have a wealth of expertise in various areas. I always come here, whether for illness, injuries, or skin problems, and I've always received better advice than when I go to a doctor. Truly excellent and highly recommended. Thank you for your dedication!
Amavita pharmacy is superbly equipped. You never have to wait long, and the staff are always friendly. They also have a great Instagram page where they introduce their employees.