Die Mobiliar – Versicherungen & Vorsorge – Generalagentur Bern Ost
Bernstrasse 34, 3072 Ostermundigen, Switzerland, Ostermundigen
+41 31 938 38 38
mobiliar.ch
Lunes: 07:45 to 12:00, 13:00 to 17:30
Martes: 07:45 to 12:00, 13:00 to 17:30
Miércoles: 07:45 to 12:00, 13:00 to 17:30
Jueves: 07:45 to 12:00, 13:00 to 17:30
Viernes: 07:45 to 12:00, 13:00 to 17:30
Sábado: Closed
Domingo: Closed
Gran servicio
Arriba.
Equipo superior
Very disappointing. My emails weren't responded to. Instead, I received demands by post. Customer-friendly, digital service looks different. The employees feel like they're trying to lecture customers about when a child is allowed or should do something. This behavior was disrespectful and completely unprofessional!
Uncomplicated, accommodating, and quick handling of the claim within a few days. An insurance partner (Bern-Ost agency) just as you would wish.
The handling of my claim was remarkably straightforward, pragmatic, and quick. Especially at a time that is rarely easy, it was comforting to know that Mobiliar was truly on my side – not just as a slogan, but as a lived reality. Thank you for this trustworthy and collaborative experience.